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[Remote] Account Executive (Mid-market)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Dovetail is the Customer Intelligence Platform for the entire organization, empowering teams to build, sell, and serve with confidence. The Mid-market Account Executive will own the full sales cycle, employing a consultative approach to build relationships and drive revenue in a high-growth environment.

Responsibilities

  • Manage the end-to-end sales process. You'll own the full sales cycle for our mid-market prospects, from inbound lead to close, through a consultative sales approach. You will help customers navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business
  • Employ a consultative sales approach to help our prospects. You'll create and deliver your own consultative demonstrations of Dovetail, tailored to customer needs, for a range of audiences
  • Become a Dovetail expert. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects
  • Develop and maintain amazing relationships with your prospects. You foster a desire to help lead and their stakeholders in every interaction throughout the entire sales cycle to ensure a delightful and positive experience. You'll partner with customer success during the sales process to ensure your prospects are set up for success as they adopt Dovetail
  • Help mature our global mid-market business. You'll work with the Sales team to contribute to the overall growth of our global small to medium-sized business, and pioneer new practices to improve our sales efficiency as we mature our product-led sales strategy

Skills

  • Experience in a consultative sales role for a SaaS business
  • Proven experience performing in a high-growth sales environment. Help us identify you by sharing your results. Ideally, you would have also contributed to an early-stage sales team
  • Extensive consultative selling skills, with skills to navigate complex sales cycles, while delivering a delightful customer experience throughout the process
  • Strong analytical and problem-solving skills, with the operational skills to develop, report on, simplify, and improve sales processes
  • Concise communication so you can easily convey your thoughts, opinions, and feelings with customers and teammates
  • The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage start-up

Benefits

  • Equity for everyone. Along with a competitive base salary, we offer options to keep us focused on driving long-term impact.
  • An environment designed for doing your best work, wherever you are. Our Sydney office is designed to maximize in-person first collaboration, while our US team is supported with a flexible remote set up.
  • Join our community. Find your people in a Doveclub, bond with your team on the regular, celebrate small wins, big milestones and cultural events with the whole company.
  • Learn & Thrive. Quench your thirst for knowledge with our generous L&D allowance or get support to Thrive, not just survive, using our wellness budget.
  • Ample PTO. Time off for the hard work you put in. 4 weeks accrued leave, floating public holidays and additional Kit Kat days throughout the year.
  • Work from anywhere. Up to 4 weeks per year to do your job anywhere in the world.
  • Generous parental leave. We offer up to 20 weeks of paid parental leave to support new parents.
  • 4 weeks at 4 years. 4 years is a long time in tech, and we value loyalty. Take a well-earned break of 4 weeks off on Dovetail.
  • Stellar benefits for those located in the US. Comprehensive health, dental, vision, 401(K) and more offered through Sequoia.

Company Overview

  • Dovetail is the only AI-first insights hub that automatically centralizes and transforms customer feedback into insights. It was founded in 2017, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 51-200 employees. Its website is https://dovetail.com.
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