Senior Identity & Access Management (IAM) Engineer – SailPoint Integration, Cloud Security & Remote Chat Operations at arenaflex

About arenaflex – Pioneering Secure Retail Innovation

arenaflex is a global leader in retail technology, delivering cutting‑edge solutions that connect millions of shoppers, suppliers, and partners every day. Our mission is to create a safe, seamless, and intelligent shopping experience by leveraging the power of data, cloud, and advanced security practices. As part of our relentless pursuit of innovation, arenaflex invests heavily in identity and access management (IAM) to protect critical assets, ensure regulatory compliance, and enable rapid digital transformation across the enterprise.

Why This Role Matters

In a world where cyber threats evolve faster than ever, the ability to manage who has access to what—when and why—is a strategic advantage. As an IAM Engineer focused on SailPoint integration, you will be at the heart of arenaflex’s security ecosystem, designing and delivering robust identity workflows that safeguard our platforms, empower our employees, and keep our customers’ data private. This is a remote, chat‑enabled position that offers flexibility, collaboration, and the chance to make a tangible impact on a Fortune‑500 scale organization.

Key Responsibilities

• Design, develop, and deploy custom SailPoint IdentityIQ (IIQ) workflows for provisioning, de‑provisioning, and lifecycle management (Joiner, Mover, Leaver – JML) across a heterogeneous enterprise environment.
• Implement and maintain correlation rules, access certification campaigns, and role‑based access control (RBAC) models that align with business policies and regulatory requirements.
• Integrate SailPoint with downstream applications using Web Services, REST APIs, SCIM connectors, and custom provisioning rules to ensure seamless onboarding and off‑boarding of user accounts.
• Collaborate with cross‑functional software and platform teams to troubleshoot IAM‑related incidents, perform root‑cause analysis, and drive continuous improvement.
• Lead release management activities, including version control, change‑control processes, and automated deployment pipelines for IAM solutions.
• Provide technical guidance and mentorship to junior engineers, fostering a culture of knowledge sharing and security best practices.
• Participate in security audits, risk assessments, and compliance reviews, delivering evidence of IAM controls and remediation actions.
• Contribute to the development of documentation, runbooks, and standard operating procedures (SOPs) for IAM processes.
• Engage with business stakeholders through remote chat channels to gather requirements, clarify expectations, and communicate progress on IAM initiatives.

Essential Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent practical experience).
• Experience: Minimum 3 years of hands‑on experience implementing and supporting IAM solutions, preferably SailPoint IdentityIQ, in a large‑scale enterprise environment.
• Technical Skills: Proficiency in Java, JavaScript, XML, DSML, Linux/Unix administration, Tomcat, Oracle, and SQL Server.
• API Expertise: Demonstrated ability to work with Web Services, RESTful APIs, and SCIM connectors for provisioning and de‑provisioning workflows.
• IAM Knowledge: Strong understanding of identity governance, access certification, RBAC, role mining, and federation concepts.
• Release Management: Experience with software deployment pipelines, version control (Git), and change‑management processes.
• Problem‑Solving Mindset: Ability to analyze complex security scenarios, propose pragmatic solutions, and execute them with precision.

Preferred Qualifications

• Professional certifications such as CISSP, CISM, or SailPoint IdentityIQ Engineer.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and cloud‑native IAM services.
• Familiarity with DevOps tools (Jenkins, Ansible, Terraform) for automated IAM provisioning.
• Background in data analytics or security analytics to support threat detection and risk mitigation.
• Previous work in a retail or e‑commerce environment, understanding the unique security challenges of high‑volume transaction systems.

Core Skills & Competencies

• Communication: Clear, concise, and professional communication skills, especially in remote chat and virtual collaboration settings.
• Collaboration: Ability to work effectively with cross‑functional teams, including developers, infrastructure engineers, compliance officers, and business analysts.
• Adaptability: Comfortable navigating a fast‑paced, constantly evolving technology landscape while maintaining a focus on security excellence.
• Attention to Detail: Meticulous approach to configuration, documentation, and testing to ensure reliable IAM operations.
• Customer‑Centric Mindset: Commitment to delivering secure, user‑friendly solutions that enable business productivity.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As an IAM Engineer, you will have access to:

• Mentorship programs with senior security architects and industry thought leaders.
• Sponsored certifications and training courses in IAM, cloud security, and emerging technologies.
• Opportunities to lead high‑visibility projects that influence the security posture of a global enterprise.
• Rotational assignments across different business units, allowing you to broaden your expertise in retail, finance, and supply‑chain domains.
• Participation in internal hackathons, innovation labs, and security research forums.

Work Environment & Culture at arenaflex

Our culture is built on three pillars: Innovation, Inclusion, and Impact. We foster an environment where diverse perspectives are celebrated, ideas are turned into action, and every employee feels empowered to shape the future of retail technology. Key aspects of our workplace include:

• Hybrid Flexibility: A blend of remote work and optional on‑site collaboration days at our modern campuses, designed to promote teamwork while respecting work‑life balance.
• Inclusive Community: Employee resource groups, diversity training, and an open‑door policy that encourages dialogue across all levels of the organization.
• Purpose‑Driven Mission: Knowing that your work directly contributes to protecting millions of shoppers and partners worldwide.
• Recognition Programs: Regular awards for technical excellence, innovation, and teamwork.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package that includes:

• Base salary aligned with market benchmarks for senior IAM roles.
• Performance‑based bonuses and stock purchase plan participation.
• Comprehensive health, dental, and vision coverage for employees and dependents.
• 401(k) retirement savings plan with company match.
• Generous paid time off (PTO), parental leave, and flexible holiday schedules.
• Wellness stipend, virtual fitness classes, and mental‑health resources.
• Professional development budget for certifications, conferences, and continuing education.
• Employee assistance program (EAP) and access to on‑site amenities at hub locations.

Equal Opportunity Employer

arenaflex is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and welcome applicants of all backgrounds, experiences, and identities. We believe that a varied workforce drives better decision‑making, fosters innovation, and reflects the communities we serve.

How to Apply

If you are passionate about securing digital identities, thrive in a collaborative remote environment, and want to make a lasting impact at a world‑class retailer, we want to hear from you. Click the link below to submit your application and join the arenaflex security team.

Apply Now – Join arenaflex!

Take the Next Step in Your Career

At arenaflex, your expertise will help shape the future of secure retail experiences for millions of customers worldwide. Join us, grow your skills, and be part of a mission‑driven organization where security meets innovation.