[Remote] Account Manager (Remote)

Note: The job is a remote job and is open to candidates in USA. HALO Branded Solutions is a leader in the branded merchandise industry, connecting people and brands to create meaningful experiences. They are seeking an Account Manager to support the growth of existing client accounts, focusing on client relationship management and operational tasks related to promotional products.

Responsibilities

• Achieve each client's marketing objectives through branded merchandise solutions
• Perform custom product research and sourcing, create presentations to present recommendations directly to the Account Executive and clients
• Manage a portfolio project timelines, priorities, costs, and international logistical complexities with varying clients
• Manage client expectations through professional and effective communication of project changes, order timelines and status updates to internal and external stakeholders
• Produce accurate quoting for innovative, custom product ideas
• Generate multiple sample iterations for custom product solutions for client presentation and approval
• Manage compliance testing with internal and external testing agencies
• Participate and manage client pop-up events with a willingness to attend & work them, if needed
• Develop strong domestic/international vendor relationships for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
• Enter sales orders via the Company’s proprietary system
• Maintain accurate and up-to-date records of quotes, orders and art proofs
• Generate reports to track open orders and billing progress
• Other duties based on business needs

Skills

• 3+ years experience in a project management role
• 5+ years in sales support experience in the promotional product industry is a MUST
• Knowledge of European product testing, compliance, rules and regulations for multiple custom product solutions
• Highly proficient in Microsoft applications (Word, Excel, Outlook, etc.) especially in PowerPoint
• Proficient in ERP systems i.e. NetSuite
• Enjoy problem-solving, and helping customers through ideation
• Comfortable making judgment calls, and prioritizing workload
• Professional and polished oral, written and interpersonal communication skills
• Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
• Ability to deliver under deadlines with a high level of accuracy
• Curious, flexible and good humored with a positive 'can do' attitude
• Active participant in giving and receiving in appreciative and constructive feedback
• Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments

Benefits

• Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
• Additional Voluntary Benefits
• 401(k) Retirement Savings Plan
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• On-the-job training
• Complementary training programs
• Career mentorships
• Stretch assignments
• Internal promotions
• Leadership opportunities
• Recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands

Company Overview