[Remote] People Operations Partner - North America & Asia-Pacific-Japan

Note: The job is a remote job and is open to candidates in USA. Filigran is a fast-growing company in the cybertech ecosystem, dedicated to revolutionizing cyber threat management with innovative open-source solutions. As a People Operations Partner for North America and Asia-Pacific & Japan, you will oversee the full employee lifecycle, ensure smooth HR operations, and support managers and employees on people-related topics.

Responsibilities

• Oversee the full employee lifecycle across NA and APJ: contracts, onboarding, offboarding, benefits administration, time-off and leaves, internal mobility
• Ensure accurate and timely data management across all People tools and systems
• Collect and submit payroll inputs to the Senior Payroll Manager ahead of each payroll cycle
• Own state registration processes when hiring in a new US state, coordinating with Finance and Legal as needed
• Own and continuously improve regional documentation, processes, and internal comms on people policies and FAQs
• Serve as the primary regional point of contact for employee inquiries related to policies, benefits and payroll
• Partner with Legal and vendors on labor regulation matters across all jurisdictions
• Support the establishment of entities in new countries, including transitioning employees from EOR arrangements to direct employment
• Act as the first point of contact for managers across NA and APJ on people-related topics
• Guide managers through routine situations such as contract changes, performance topics, exits, leaves and employee changes
• Help managers apply policies and processes correctly and consistently
• Identify and escalate trends in feedback, engagement, or experience that need broader attention or cross-functional alignment
• Contribute to global People Operations initiatives and process improvements in collaboration with the wider People Ops team
• Support drafting and maintaining global People Operations processes, guidelines and internal documentation
• Provide coverage support to the People Ops Partner, EMEA when needed
• Support people systems rollouts and process automation initiatives
• Support ad hoc projects and related tasks as needed

Skills

• 7+ years of experience in People Operations and HR, in a global tech company, ideally remote-first (fast-scaling startup environment)
• Solid experience managing the full employee lifecycle across multiple jurisdictions, including the US and ideally at least one APJ country (Australia, Singapore, Japan)
• Familiarity with US multi-state employment requirements, including state registrations
• Comfortable drafting HR processes and documentation from scratch with limited existing frameworks
• Strong systems proficiency including with Microsoft tools
• Comfortable working directly with managers and guiding them through people topics
• Combines analytical rigor and accuracy in data and compliance with strategic insight and a confident communicator who advises, coaches, and influences stakeholders across levels
• Comfortable with ambiguity and able to make sound judgment calls with incomplete information
• Comfortable working async, across time zones, and with minimal oversight
• Bonus points if you have experience with HiBob HRIS

Benefits

• Competitive pay + equity - everyone shares in our success
• Remote-first, flexible, and balanced - work that fits your life
• Your setup, your choice - pick the gear that works for you
• Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen

Company Overview