[Remote] Collections Analyst

Note: The job is a remote job and is open to candidates in USA. HireTalent is a staffing and recruiting firm seeking a Senior Collections Analyst to join their Finance & Accounting team. The role involves managing relationships with agencies and advertisers, resolving billing disputes, and driving process improvements in collections to meet departmental goals.

Responsibilities

• Establish relationships with key agencies and advertisers, following-up frequently by phone and/or email on past due balances with a direct focus on lowering DSO and minimizing bad-debt
• Investigate, document and resolve customer billing disputes in a timely manner
• Identify process improvements and efficiencies by collaborating with the Sales to create and/or improve systems and processes
• Drive collections process improvements to maximize potential for our teams
• Generate and prepare weekly aging reports with collection comments for management review
• Focus on meeting departmental monthly cash collection goals and targets
• Assist with adhoc AR projects as needed

Skills

• 5 + years of heavy collections experience in Accounts Receivable, preferably in the advertising, digital and/or media industries and at least one year in a publicly traded company
• Experience with major Advertising holding companies: WPP, Publicis, Omnicom, or IPG is a plus
• Exceptional analytical and problem-solving skills
• Excellent verbal and written communication skills with the ability to interact with all levels of the organization
• A proactive, self-directed approach with the ability to multi-task, think creatively and learn quickly in a fast-paced environment
• Ability to prioritize day-to-day responsibilities, while ensuring timelines and deadlines are continuously met
• Knowledge and experience of the following systems: NetSuite, Salesforce, Google Drive, Microsoft Office to include Excel

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