[Remote] Salesforce Data Cloud Engineer III (Memphis TN or Remote in the USA)

Note: The job is a remote job and is open to candidates in USA. St. Jude Children's Research Hospital - ALSAC is a respected nonprofit dedicated to curing childhood cancer. They are seeking a Salesforce Data Cloud Engineer III to provide technical leadership and hands-on expertise in designing and implementing scalable enterprise data solutions, while mentoring the engineering team and ensuring adherence to secure development practices.

Responsibilities

• Design, develop, and optimize Data Cloud pipelines—including Data Streams, Data Model Objects (DMOs), Data Graphs, Calculated Insights—to build a scalable unified Profile System with high-quality identity resolution and golden records
• Define, tune, and maintain identity resolution rulesets (deterministic and probabilistic) for accuracy, precision/recall, and measurable profile completeness
• Build and optimize Segments and Activation across Marketing Cloud, Advertising platforms, Sales/Service Cloud, and Commerce using privacy-safe matching and deduplication
• Implement data governance, consent modeling, and privacy controls (GDPR/CCPA) across ingestion, unification, storage, and activation
• Partner with Marketing, Product, Analytics, and CRM teams to translate business use cases into Data Cloud data models, insights, and event-driven activations
• Establish and maintain CI/CD pipelines, automated data quality checks, operational monitoring, data lineage visibility, and SLA reporting across ingestion and activation flows
• Collaborate on Lakehouse Federation and Zero-Copy architecture patterns with Amazon Redshift, Databricks, and other enterprise data platforms for analytics, ML integration, and model operationalization (Einstein Studio or external)
• Architect and implement ETL/ELT processes using SQL, streaming platforms (Kafka/Kinesis), APIs, and microservices aligned to enterprise engineering standards
• Analyze and resolve complex technical issues across interconnected systems; perform root cause analysis, implement fixes, and prevent recurrence
• Apply software engineering best practices across front-end, back-end, and data layers while conforming to internal coding standards and secure development practices
• Create, modify, test, debug, document, and maintain complex application programs supporting enterprise systems
• Work directly with users, business analysts, and cross-functional teams to understand requirements, validate user needs, and drive enhancements
• Mentor and support Software Engineer I and II team members through code reviews, technical guidance, and skill development
• Stay current with industry trends, emerging technologies, and Salesforce ecosystem advancements; participate in education, certifications, and learning opportunities
• Maintain thorough documentation (flowcharts, diagrams, layouts, data dictionaries, design specifications) to support system understanding and operational continuity

Skills

• 5+ years of experience in data engineering, CRM, or Customer Data Platforms (CDP)
• 2+ years hands-on with Salesforce Data Cloud or an equivalent enterprise CDP
• Bachelor's degree in Information Systems, Engineering, Mathematics, Computer Science, or related field; 5–8 years technical and programming experience
• Strong SQL proficiency and hands-on expertise with Data Cloud entities (DMOs, Data Streams, Data Graphs, Calculated Insights, Segments, Activation)
• Proven experience activating audiences across Marketing Cloud, Advertising platforms, Sales/Service Cloud, or Commerce Cloud
• Experience with ETL/ELT pipelines, streaming technologies (Kafka/Kinesis), REST/GraphQL APIs, and Git-based CI/CD
• Strong understanding of consent management, data privacy, PII/PHI protection, and compliance frameworks (GDPR/CCPA)
• Professional experience developing across multiple layers of the application stack (front-end, back-end, data, APIs)
• Experience in structured, cross-functional environments with established roles and processes
• Experience with Python, dbt, MDM platforms, Reverse ETL, enterprise data warehouses (e.g., Amazon Redshift), Einstein Studio or ML model operationalization, and Copado or similar Salesforce DevOps tooling

Benefits

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development

Company Overview

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