[Remote] Senior Manager, Sales Operations — Americas
Note: The job is a remote job and is open to candidates in USA. DataDirect Networks (DDN) is a global market leader in AI and high-performance data storage innovation. They are seeking a highly strategic and execution-oriented Senior Manager of Sales Operations to lead Sales Operations for the Americas region, focusing on operational excellence in forecasting, pipeline management, and sales process execution.
Responsibilities
- Drive weekly forecast management processes across the Americas business
- Partner with sales leadership to improve forecast accuracy, pipeline hygiene, and deal inspection
- Analyze pipeline health, coverage, conversion, and risk trends
- Build executive-level reporting and operational insights for leadership reviews
- Improve and scale sales processes across opportunity management, account planning, and territory execution
- Ensure Salesforce data quality, stage hygiene, and operational consistency
- Identify operational bottlenecks and implement scalable solutions
- Partner with Deal Desk, Finance, Marketing, and GTM Systems teams to improve workflow efficiency
- Develop dashboards, KPIs, and reporting frameworks that drive actionable decisions
- Translate large datasets into clear business insights and executive recommendations
- Support QBRs, forecast calls, pipeline reviews, and strategic planning activities
- Help standardize operational metrics across regions and functions
- Support territory planning, account segmentation, and account ownership governance
- Assist in quota planning and GTM capacity analysis
- Partner with leadership on strategic account prioritization and pipeline generation initiatives
- Partner with GTM Applications and RevOps leadership to optimize Salesforce and integrated systems
- Help operationalize AI-driven workflows and automation across the GTM organization
- Support adoption of modern operational tooling and process automation
Skills
- 7+ years of experience in Sales Operations, Revenue Operations, or GTM Operations
- 3+ years managing or leading operational programs and cross-functional initiatives
- Strong Salesforce expertise, including reporting, dashboards, pipeline management, and sales process design
- Experience supporting enterprise sales organizations
- Advanced analytical and problem-solving skills
- Strong executive communication and presentation abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience in AI, infrastructure, enterprise technology, cloud, storage, or high-performance computing industries
- Experience with forecasting methodologies and pipeline analytics
- Familiarity with CPQ, BI tools, and GTM automation platforms
- Experience working in high-growth or transformation-stage organizations
- Exposure to AI-enabled operational workflows and automation strategies
Benefits
- Competitive compensation, benefits, and growth opportunities
Company Overview