[Remote] Sr. Manager of Sales Operations

Note: The job is a remote job and is open to candidates in USA. ARMRA® is a company focused on restoring health through its innovative product ARMRA Colostrum™. They are seeking a Sr. Manager of Sales Operations to manage and optimize retail operations, ensuring accurate and timely execution of processes while providing actionable performance data to drive strategic decisions.

Responsibilities

• Own daily retail operations processes, including item setup, portal management, compliance documentation, and distributor coordination
• Ensure speed, accuracy, and consistency across retailer and distributor requirements
• Identify and surface operational bottlenecks and implement process improvements that streamline workflows and scale with growth
• Collect, analyze, and report on syndicated and retailer data (SPINS, Nielsen, IRI, retailer POS)
• Build dashboards and scorecards that track velocity, distribution, sell-through, and promotional effectiveness
• Provide reporting and insights that inform assortment, pricing, and promotional planning discussions
• Prepare category insight packages that support retailer conversations and internal planning
• Partner with Finance to analyze deductions, chargebacks, and trade spend ROI
• Evaluate promotional calendars and shopper programs with data-backed insights
• Surface opportunities to improve trade spend efficiency and promotional effectiveness
• Provide Finance with accurate, timely retail reporting aligned with financial tracking
• Share insights with Marketing and Retail Leadership to inform launches, category storytelling, and in-store activations
• Deliver standardized reporting frameworks that align the broader organization on retail performance and GTM priorities

Skills

• 4–8 years in Consumer Packaged Goods (CPG), ideally in Retail Operations, Category Management, or Retail Insights
• Experience in RTD, wellness, or functional categories is a strong plus
• Proficiency in syndicated data tools (SPINS, Nielsen, IRI, retailer POS)
• Skilled at building reporting systems that provide clarity and increase visibility into performance
• Strong communicator who can distill complex data into simple, actionable outputs
• Organized, detail-oriented, and process-driven; thrives in high-growth environments

Company Overview