[Remote] Senior Director Clinical Operations

Note: The job is a remote job and is open to candidates in USA. Public Partnerships LLC (PPL) is dedicated to helping individuals with disabilities and chronic illnesses manage their care at home through consumer-directed services. The Senior Director of Clinical Operations will oversee health assessment screenings and compliance for the NY CDPAP program, supervising a team of RNs and ensuring adherence to regulatory standards while promoting clinical quality assurance and process improvement.

Responsibilities

• Oversee pre-employment health screenings for all new NY CDPAP Personal Assistants (PAs) in partnership with vendors contracted to perform clinical evaluations
• Oversee annual health screenings for all existing NY CDPAP PAs in partnership with vendors and internal teams
• Ensure assessments are completed accurately and within required timelines
• Assist in escalated medical record reviews when health screening results are unclear or challenged by PAs
• Review medical histories, functional status, and identified health concerns
• Maintain compliance with state, federal, and agency requirements related to home care assessments
• Prepare documentation for audits, surveys, and quality reviews as needed
• Maintain up-to-date knowledge of home care regulations, Medicaid and managed care requirements, and agency policies
• Ensure adherence to HIPAA confidentiality standards and internal protocols
• Track assessment due dates and documentation requirements to ensure ongoing regulatory compliance
• Support the development and updating of clinical policies and procedures
• Report incidents, concerns, or significant client changes in accordance with agency protocol

Skills

• Current, active RN license in good standing in the state of New York
• Experience supervising or supporting direct care staff
• Familiarity with Medicaid, managed care, or long-term care programs
• Strong attention to detail and problem-solving abilities
• Compassionate and client-centered approach to care
• Bachelor's degree in Nursing (BSN) required
• Minimum of 5 years of nursing experience required
• Master's degree preferred
• Minimum of 2 years of supervisory, leadership, case management, quality assurance, or care coordination experience preferred
• Prior experience in home care, community health, managed care, long-term care, or population health strongly preferred
• Demonstrated experience with clinical documentation review, regulatory compliance, and quality improvement initiatives

Benefits

• 401k Retirement Plan
• Medical, Dental and Vision insurance on first day of employment
• Generous Paid Time Off
• Employee Assistance Program and more

Company Overview

Company H1B Sponsorship