[Remote] Benefits Administrator
Note: The job is a remote job and is open to candidates in USA. Confidential company is seeking a Benefits Administrator to manage employee benefits and support compliance with regulations. The role involves serving as a primary contact for employee benefit inquiries, processing enrollments, and supporting open enrollment and wellness initiatives.
Responsibilities
- Serve as a primary contact for employee benefit questions, including medical, dental, vision, retirement, voluntary benefits, and leaves of absence
- Assist employees with benefit enrollment, life events, and issue resolution with carriers and vendors
- Support benefits communication efforts by assisting in the preparation, distributing materials and answering follow‑up questions
- Process benefit enrollments, changes, and terminations in ADP and vendor systems
- Ensure accurate transmission of data to carriers and third‑party administrators
- Perform regular audits of enrollment data, payroll deductions, and vendor files
- Maintain benefits records, documentation, and employee files in accordance with company policies
- Assist with new hire onboarding and conduct benefits orientation meetings
- Administer leaves of absence in accordance with FMLA, ADA, state, and company policies
- Track leave usage, documentation, and return‑to‑work status
- Monitor COBRA administration and employee notifications
- Support ACA compliance activities, including data collection and 1095‑C preparation
- Assist HR with accommodation requests and compliance documentation
- Post and distribute the required benefits related documents
- Support the annual North America open enrollment process, including systems setup, employee communications, enrollment tracking and open enrollment meetings
- Coordinate with brokers and vendors to resolve enrollment or billing issues
- Review, reconcile and request payment for benefit invoices
- Assist with funding and reconciliation of HSA, FSA, and commuter benefits
- Support preparation of census data, audits, and regulatory reporting
- Process premium payments for employees on leave, as needed
- Coordinate wellness initiatives and benefit‑related programs
- Coordinate benefits education efforts throughout the year
- Participate in benefits‑related projects and process improvements as assigned
Skills
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience
- 3–5 years of experience in benefits administration
- Working knowledge of employee benefits programs and related regulations (ERISA, HIPAA, ACA, FMLA)
- Experience administering multi-state leaves of absence
- Strong attention to detail and organizational skills
- Excellent customer service and communication skills
- Ability to manage multiple tasks and deadlines
- Ability to handle confidential information with discretion
- Bilingual (English/Spanish) required
- Experience with ADP Workforce Now or similar HRIS
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Experience supporting Canada benefits a plus
Company Overview