[Remote] Digital Signage National Account Manager

Note: The job is a remote job and is open to candidates in USA. Creative Surfaces Manufacturing is a digital signage solution provider with a long-standing history of success. They are seeking a National Account Manager to grow their Digital Signage business by developing leads and relationships with various marketing and brand sourcing decision makers across the United States.

Responsibilities

• Identify, target, and develop new opportunities for digital signage solutions across key markets
• Build and manage a pipeline of qualified prospects
• Lead client discovery conversations to uncover needs and position tailored solutions
• Prepare and deliver compelling presentations, proposals, and ROI-driven business cases
• Collaborate with leadership to define go-to-market strategies for digital signage
• Attend industry functions, association events, and conferences; provide feedback on market and creative trends
• Serve as the internal expert on digital signage technologies, trends, and best practices
• Stay current on hardware, software, CMS platforms, and emerging innovations
• Support the sales team with technical knowledge during client engagements
• Help define standard offerings, pricing strategies, and solution packages
• Design end-to-end digital signage solutions
• Work cross-functionally with design, production, and installation teams, including collaborating with the creative team on interior signage and with Pride Visual Solutions on exterior signage channel partnership opportunities
• Guide clients on content strategy, user experience, and long-term scalability
• Ensure solutions align with client goals and deliver measurable value
• Determine customer requirements and overall solution functionalities via communication with internal departments and prospective customers
• Integrate with Clients and their subcontractors to ensure they know the electrical and data requirements for each placement
• Generate quotes, RFP documentation, and scope of work contracts in partnership with the estimating team, ensuring accuracy and on-time delivery
• Determine cost and service requirements for each project scope
• Prepare technical documentation and provide internal reporting through all phases of the pre-sales cycle
• Pursue opportunities across the United States with a focus on national accounts and multi-location programs
• When opportunities arise involving North American clients or programs with cross-border reach, actively pursue and develop those relationships
• Leverage introductions from the US corporate office to connect with Canadian decision makers where applicable
• Partner with A/V contractors, who frequently hold end-user relationships and collaborate on RFPs — building and maintaining these relationships is a key growth lever
• Train and mentor the existing sales team on digital signage opportunities and positioning
• Develop internal playbooks, tools, and resources for selling digital solutions
• Act as a champion for growing the digital signage vertical within the organization
• Provide feedback to leadership on market opportunities and product gaps
• Coordinate with internal project management and operations teams to ensure successful project execution
• Ensure scope, schedules, budgets, and quality expectations are met
• Support clients during program rollouts, pilot installations, and national conversions
• Monitor project performance and resolve client concerns proactively

Skills

• Post-secondary education in business, marketing, engineering, construction management, or a related field preferred
• Minimum 5 years of experience with a proven track record of prospecting, closing, and managing national accounts
• 3–7+ years in sales, preferably in digital signage, AV solutions, or related technology
• Strong understanding of digital signage ecosystems (displays, media players, CMS platforms)
• Familiarity with content strategy, integrations, and networked systems is an asset
• Experience with consultative or solution-based selling
• Ability to translate technical concepts into clear business value for clients
• Experience managing the sales process using a CRM system
• Proficient in Microsoft Word, PowerPoint, Excel, and SharePoint
• Strong communication, presentation, and cold-calling skills
• Strategic thinker with hands-on execution ability
• Self-motivated, results-driven, and collaborative
• Valid driver's license required
• Valid passport required
• Experience working closely with designers, architectural interior designers, marketing experts, A/V contractors, and brand content creators preferred
• Entrepreneurial mindset with a passion for building something new

Benefits

• Subsequent years: Guaranteed base salary plus tiered commission structure
• Performance incentives tied to digital signage growth
• Potential for leadership progression as the vertical expands
• Healthcare benefits
• 401K plan with employer match
• Car allowance
• Laptop
• Remote work environment when not traveling

Company Overview