[Remote] Manager I, Client Account Manager, tvScientific (Affiliate/CPA)
Note: The job is a remote job and is open to candidates in USA. Pinterest is a platform dedicated to inspiring creativity and planning memorable experiences. They are seeking a Senior Account Manager to lead strategic client relationships and drive revenue growth through performance marketing and CTV advertising.
Responsibilities
- Lead and manage a portfolio of key client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors
- Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success
- Proactively pick up the phone and engage in meaningful conversations with customers and agencies about digital media, including CTV advertising
- Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts
- Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential
- Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives
- Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results
- Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives
- Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges
- Provide mentorship and support to junior account management team members
- Use AI to speed up optimizations: Leverage AI tools to quickly spot performance drivers and issues (e.g., ROAS trends, creative fatigue, pacing) and turn them into clear optimization actions for clients
Skills
- Extensive experience (5+ years) in sales or account management in the digital advertising or performance marketing industry
- 1+ years management experience and proven track record of managing a world-class sales or account management team, including forecasting experience and achieving or exceeding revenue goals
- Strong understanding of the digital media and advertising landscape, with experience talking to customers and agencies about digital media, including CTV advertising
- Experience with digital media platforms, MMPs, or supporting tools, working with major agencies
- Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights
- Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth
- Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships
- Comfortable picking up the phone and engaging in conversations with customers and agencies about digital media
- Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives
- Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients
- AI-first, data-driven workflow: Comfortable using AI to accelerate analysis, forecasting, and client reporting while validating outputs against source-of-truth campaign and MMP data
- Bachelor's degree in business, marketing, advertising, or related field
- MBA or advanced degree in business or related field
- Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets
- Certifications or training in digital advertising platforms, performance marketing, or related disciplines
Benefits
- The position is also eligible for equity and incentive compensation.
- Information regarding the culture at Pinterest and benefits available for this position can be found here.
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