See all roles

[Remote] Software Engineer, AI Automations (Senior)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Kustomer is the industry leading conversational CRM platform perfecting every customer experience. The role involves redefining how engineers build in the age of AI, focusing on designing and deploying AI agents and automation to enhance the software development lifecycle.

Responsibilities

  • Design, build, and deploy AI agents and automation that accelerate every phase of the SDLC, from code generation and review through testing, deployment, and monitoring, making AI and agentic participants a core part of how software gets built at Kustomer
  • Stay at the forefront of AI and automation tooling, rapidly evaluating and incorporating forward thinking solutions to continuously push quality, efficiency, reliability, and development velocity
  • Partner with engineers across teams to identify friction, design solutions, and iterate quickly, championing best practices that drive real adoption of AI-powered tools across the engineering organization

Skills

  • Proven experience in a developer experience, developer tooling or platform engineering role
  • Experience evaluating, implementing and advocating for AI developer tools to solve complex engineering problems
  • 5+ years of full-stack programming background with the ability to design systems end-to-end with high-level programming languages like Go, Python, JavaScript, etc
  • Ability to see the big picture across engineering and product to identify systemic inefficiencies
  • Experience with containers and deployment with ECS and Terraform is a big plus
  • Degree in Computer Science or a related disciplines

Benefits

  • Competitive salaries and stock options
  • 100% healthcare coverage
  • 401K
  • WiFi and Mobile reimbursement
  • A generous vacation policy
  • Pension
  • Supplemental health insurance and other perks

Company Overview

  • Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service. It is a sub-organization of Meta. It was founded in 2015, and is headquartered in Short Hills, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.kustomer.com.
  • Company H1B Sponsorship

  • Kustomer has a track record of offering H1B sponsorships, with 5 in 2025, 5 in 2024, 3 in 2023, 3 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
  • Apply To This Job

    You might like

    [Remote] Senior Product Marketing Manager

    Work from home Full-time role

    [Remote] Principal GenAI Data Engineer

    Work from home Full-time role

    [Remote] Clinical Genomic Scientist- WGS Analysis

    Work from home Full-time role

    [Remote] Instructional Designer

    Work from home Full-time role

    [Remote] Insurance Sales - REMOTE

    Work from home Full-time role

    [Remote] Senior Engineering Manager, Billing Systems

    Work from home Full-time role

    [Remote] Customer Service (Remote)

    Work from home Full-time role

    [Remote] Sr. Staff Machine Learning Engineer, Content Ecosystem

    Work from home Full-time role

    [Remote] Senior Atlassian Consultant

    Work from home Full-time role

    [Remote] Junior Supply Chain Analyst

    Work from home Full-time role

    [Remote] Sr. Staff Technical Product Manager, Life Sciences

    Work from home Full-time role

    Part-Time Remote Data Entry Specialist – Precision Data Management for arenaflex Aviation Operations

    Work from home Full-time role

    Area Vice President Sales - Biologics West

    Work from home Full-time role

    Hebrew Language Teacher (Remote)

    Work from home Full-time role

    Assistente de Pedagogia (2 vagas) (Home Based) [Open to internal & external applicants]

    Work from home Full-time role

    [Remote] AI Trainer - Advanced Korean Fluency (LA)

    Work from home Full-time role

    Site Reliability Engineer II ( Remote )

    Work from home Full-time role

    Experienced Full Stack Data Entry Specialist – Pricing & Underwriting Analysis

    Work from home Full-time role

    Experienced Live Chat Specialist – Deliver Exceptional Customer Service in a Dynamic Remote Environment

    Work from home Full-time role

    Dir I&O Engineering - Remote

    Work from home Full-time role