[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. MerchantE, an Omise company, is relaunching in the U.S. market with a modernized cloud-native payments stack and a focus on customer service and sales engineering. They are seeking a Sales Development Representative (SDR/BDR) to generate new pipeline and shape prospects' impressions of the brand, collaborating closely with Account Executives and Marketing.

Responsibilities

• Prospect into ISVs, eCommerce merchants, and ISO partners using calls, email, and social outreach
• Qualify inbound leads from marketing campaigns and convert them into high-quality meetings
• Articulate MerchantE’s differentiated value: end-to-end ownership of our modernized acquiring stack, deep integration capabilities, and commitment to customer success
• Collaborate with Account Executives to book and prepare discovery calls that address each prospect’s business needs
• Partner with Marketing on targeted campaigns that drive engagement in our core verticals
• Maintain detailed records of activity and pipeline in Salesforce to ensure predictable reporting

Skills

• Prospect into ISVs, eCommerce merchants, and ISO partners using calls, email, and social outreach
• Qualify inbound leads from marketing campaigns and convert them into high-quality meetings
• Articulate MerchantE's differentiated value: end-to-end ownership of our modernized acquiring stack, deep integration capabilities, and commitment to customer success
• Collaborate with Account Executives to book and prepare discovery calls that address each prospect's business needs
• Partner with Marketing on targeted campaigns that drive engagement in our core verticals
• Maintain detailed records of activity and pipeline in Salesforce to ensure predictable reporting
• A motivated self-starter energized by building connections and driving new business
• Resilient and persistent — comfortable with outbound prospecting and handling rejection
• Strong communicator, both written and verbal, with the ability to tailor messaging to executives, operators, and technical buyers
• Organized and detail-oriented; can manage multiple conversations without dropping the ball
• Curious about fintech, payments, and how modern infrastructure powers digital commerce
• 1+ year of customer-facing or sales experience (internship, SDR/BDR, or related) preferred
• 1+ year of customer-facing or sales experience (internship, SDR/BDR, or related) preferred

Benefits

• Competitive base salary plus commission with clear OTE targets.
• Training and mentorship to grow into Account Executive or Channel roles.
• Opportunity to be part of a U.S. relaunch, building on a 25-year foundation with the agility of a modern cloud-native platform.
• Exposure to the payments/fintech ecosystem across ISVs, eCommerce, and ISOs.
• Comprehensive benefits including health, dental, vision, and retirement programs.
• A culture focused on customer success, collaboration, and innovation.

Company Overview