[Remote] Account Manager Key Account - Bakery Deli

Note: The job is a remote job and is open to candidates in USA. UNFI is a company focused on providing dedicated service to assigned key accounts in the bakery deli sector. The Account Manager Key is responsible for managing sales plans, building relationships with clients, and driving sales results while ensuring customer satisfaction and loyalty.

Responsibilities

• Execute sales plans and goals designed to increase sales, profit margin and minimize expenses
• Develop joint business plans
• Manage new sales opportunities and servicing existing accounts
• Forecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts
• Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts
• Leads forecasting, pre-booking, show ordering etc
• Analyze sales reporting and create strategies to drive sales
• Operates as the account conductor and owns the specialty sales deployment process
• Develops and maintains a JBP that drives sales and profit margin
• Responsible for sales and profit margin results for assigned account(s)
• Focus plans to drive sales and profit margin across product and services
• Create and maintain partnerships with vendors, brokers and other trade partners
• Meet or exceed client expectations and established deadlines
• Drives proactively the company’s initiatives to ensure the success of the customer
• Focuses efforts on mutual sales and profit growth
• Owns one or more key account customers
• Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance
• Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising and Services leaders to ensure department sales specialists are supporting their account goals
• Performs other duties as assigned

Skills

• Bachelor's degree strongly preferred but not required
• Minimum 3-5 years' sales experience required
• Experience with Key Accounts preferred
• Understanding and knowledge of products
• Development and execution of business plans, sales plans, and/or commission programs
• Familiarity with sales opportunities
• Understanding of sales forecasting, programs, promotions and related techniques
• Understanding of margin and company profitability
• Proven track record of meetings and exceeding customer expectations
• Ability to work in a result driven environment
• Proficiency in Microsoft Office Suite and company systems
• Demonstrated ability to drive new business and close sales
• Excellent communication, negotiation, and presentation skills
• Aptitude for financial reporting
• Ability to lead without reporting authority
• Ability to interact at all levels of the business
• Able to manage and coordinate projects
• Able to exceed at: customer service skills, problem solving, attention to detail and organizational skills
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available
• Experience with Key Accounts preferred

Benefits

• Paid Time Off
• Sick Time
• Paid holidays and parental leave
• 401K Program
• Medical, dental, vision, life, and accidental death/dismemberment insurance
• Short-term and long-term disability insurance program
• Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements

Company Overview