[Remote] Software Implementation Analyst
Note: The job is a remote job and is open to candidates in USA. One Inc is a company that provides insurers with a cohesive and seamless experience for digital insurance payments. The Software Implementation Analyst will manage technical aspects of core system integration solutions, collaborating with project managers and internal teams to ensure successful solution delivery.
Responsibilities
- Serve as the subject matter expert on technical partner integration solutions for PremiumPay and ClaimsPay
- Lead core system integration projects, including environment configuration and API contract communication
- Document technical requirements and use cases; collaborate with Solution Architects to maintain integration diagrams
- Support internal teams in resolving production issues and assist sales teams with technical opportunities
- Analyze and synthesize information from multiple sources to identify true business needs
- Manage multiple initiatives independently, engaging stakeholders to define concepts, review specifications, and secure approvals
- Coordinate deliverables and updates with project managers; work closely with developers and QA to align on technical requirements
- Conduct end-to-end testing to ensure solutions meet requirements
Skills
- Bachelor's Degree in Business, Computer Science, MIS or equivalent experience is required
- 4+ years of recent experience in a SaaS environment is required
- Experience gathering, creating and managing requirements is required
- Experience building UI mockups & wire framing mockups is required
- Experience working on third party integrations, REST APIs
- Proven customer-facing experience and strong communication skills with diverse stakeholders
- Proactive, self-motivated, and detail-oriented approach to problem-solving
- Ability to map solutions to customer business requirements and influence outcomes through negotiation and compromise
- Strong analytical, critical thinking, and project management skills, including the ability to prioritize and coordinate across multiple stakeholders
- Quick learner with the capacity to adapt to new concepts and products
- Serve as the subject matter expert on technical partner integration solutions for PremiumPay and ClaimsPay
- Lead core system integration projects, including environment configuration and API contract communication
- Document technical requirements and use cases; collaborate with Solution Architects to maintain integration diagrams
- Support internal teams in resolving production issues and assist sales teams with technical opportunities
- Analyze and synthesize information from multiple sources to identify true business needs
- Manage multiple initiatives independently, engaging stakeholders to define concepts, review specifications, and secure approvals
- Coordinate deliverables and updates with project managers; work closely with developers and QA to align on technical requirements
- Conduct end-to-end testing to ensure solutions meet requirements
- Travel up to 25% to partner and client locations within the United States
- AGILE Development & SCRUM methodology experience
- Insurance industry experience is highly desired, including policy management and digital payment
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- A commitment to a solid work/life balance
- A policy of promoting from within whenever possible
Company Overview
Company H1B Sponsorship