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[Remote] Director of Business Operations, Client Optimization

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. PHIL is a Series D health-tech startup focused on streamlining the prescription process for patients, doctors, and pharmacies. The Analytics and Strategy Director will support strategic initiatives, enable data-driven decision-making, and drive visibility into business performance while collaborating across various teams.

Responsibilities

  • Leading key analyses to support company strategy and client decision-making
  • Translating business goals into data analytics and dashboard development
  • Building visualizations and reporting tools that communicate key business insights
  • Identifying and evaluating data-driven opportunities for operational and product improvements
  • Partnering with teams to forecast demand and understand business trends
  • Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance
  • Driving adoption and self-service analytics across the organization

Skills

  • Bachelor's degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)
  • 5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
  • Excellent communication skills with the ability to turn data into actionable insights
  • Comfort with ambiguity and solving problems dynamically without well-worn paths
  • Ability to partner with cross-functional stakeholders and influence decisions
  • Proficiency in data visualization tools (e.g., Looker)
  • Strong analytical skills with high attention to detail
  • Understanding of financial statements (P&L), operational KPIs, and forecasting techniques
  • Healthcare or pharmaceuticals industry experience
  • Experience in fast-paced startup environments
  • Familiarity with SQL or similar data querying languages
  • MBA or other advanced degree

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech
  • Fully remote working environment
  • Competitive compensation (commensurate with experience)
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity

Company Overview

  • PHIL is on a mission to help patients get their medications quickly, easily and affordably. It was founded in 2015, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 51-200 employees. Its website is https://www.phil.us.
  • Company H1B Sponsorship

  • PHIL, Inc. has a track record of offering H1B sponsorships, with 1 in 2026, 6 in 2025, 8 in 2024, 5 in 2023, 9 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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