[Remote] Sr Sales Engineer
Note: The job is a remote job and is open to candidates in USA. TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. The Senior Sales Engineer plays a critical role in helping TrueCommerce win complex B2B integration opportunities by serving as the technical authority and trusted advisor throughout the sales process.
Responsibilities
- Lead technical discovery with prospects and customers to understand business processes, integration requirements, ERP environment, data flows, security needs, and success criteria
- Achieve a target technical "win rate" by effectively addressing prospect requirements and outperforming competing solutions in technical validations and proofs of concept
- Scope, support, and lead technical validations, proof-of-concept activities, or proof-of-value engagements with clear success criteria and customer-facing outcomes
- Build trust with senior level customer prospects and stakeholders to drive confidence in our solutions across complex and high value opportunities
- Address technical objections, competitive questions, product limitations, and integration concerns with credible, business-oriented responses
- Directly contribute to the sales pipeline by influencing a target percentage of qualified opportunities and successfully guiding them through the technical evaluation phase
- Partner with Account Executives to build mutual action plans, define technical success criteria, and advance opportunities through the sales process
- Gather and synthesize technical feedback from prospects to provide actionable insights to the product and engineering teams, measured by structured feedback loops and post-demo surveys
- Deliver successful customer projects to pre-implementation ensuring that mission critical details are conveyed to the appropriate departments including implementation, product, and development as needed
- Develop and maintain a set of reusable technical assets, such as demo scripts, best practice guides, and competitive analysis documents, to improve the efficiency and effectiveness of the wider sales team
- Design and deliver customized demonstrations and technical presentations that map TrueCommerce solutions to customer use cases, workflows, and business outcomes
- Participate in training and continuously share market knowledge with sales and product teams
Skills
- BA/BS degree or equivalent work experience
- 4+ years in a Sales Engineer or related role (Solution Engineer/Consultant, Pre-Sales, etc.)
- 3+ years ERP experience working in a Sales Engineering or Implementation/Support role with a strong understanding of Order to Cash or Procure to Pay processes
- 2+ years Systems Integration experience with IPAAS platforms or specific API/Web services
- Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Strong problem-solving and analytical abilities
- Self-motivated, proactive, and able to work effectively in a fast-paced, dynamic environment
- Familiarity with various B2B integration patterns and supplier enablement strategies
- Strong practical experience with EDI technologies & protocols (e.g., ANSI, X12, EDIFACT, AS2, SFTP)
Benefits
- Remote first and casual work environment
- 401k with 3.5% company match and vested after 2 years
- 20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays
- Medical, dental, vision and other life/health insurance plans
- Paid parental leave
- Wellness reimbursement program
Company Overview
Company H1B Sponsorship