Program Operations Specialist
SEAL is dedicated to enhancing educational outcomes for English Learners and Dual Language Learners. The Program Operations Specialist plays a crucial role in supporting the execution of professional development programs and events, ensuring smooth operations through logistical and technical support.
Responsibilities
- Managing day-to-day office operations, including inventory tracking, supply ordering, shipping, and general office coordination and maintenance
- Supporting and maintaining relationships with office vendors and service providers
- Coordinating the preparation, assembly, and distribution of materials for SEAL professional development activities, trainings, and events, while ensuring adequate inventory and supplies
- Managing the packaging and shipment of materials for trainings, retreats, and in-person meetings
- Formatting and editing documents, presentations, and materials to align with SEAL branding guidelines, including creating basic charts, diagrams, and visual supports as needed
- Supporting event logistics, including onsite setup and breakdown for meetings and trainings
- Providing technical support during webinars and virtual meetings, including managing breakout rooms, monitoring chat functions, and assisting with meeting recording edits
- Supporting general administrative and operational tasks, including calendar coordination and preparation of reports and materials for the Program Leadership Team
Skills
- Associate's degree required; a comparable combination of relevant professional experience may be considered in lieu of a degree
- Strong proficiency in Google Workspace (G Suite), Microsoft Office applications, and Adobe Creative Suite
- Experience providing technical support for Zoom meetings and webinars, including breakout room management, audio support, chat monitoring, and troubleshooting
- Experience supporting office operations, including printing, shipping, inventory management, supply ordering, and general office coordination and maintenance
- Experience editing materials in Adobe Premiere Pro and Microsoft PowerPoint preferred
- Experience using Box.com or similar cloud-based file management systems preferred
- Thrives in a fast-paced, evolving environment and adapts well to shifting priorities
- Proactive, solutions-oriented mindset with strong initiative and follow-through
- Strong organizational skills and attention to detail
- Capacity to manage multiple responsibilities across functional areas
- Technical proficiency and comfort learning new systems and platforms
- Strong interpersonal, communication, and collaboration skills
- Commitment to supporting team operations in a highly collaborative environment
Benefits
- 100% coverage for employee medical, dental, vision, life and AD&D, long and short-term disability benefits.
- 50% coverage for dependent(s) for medical, dental and vision benefits.
- Up to 6% 401k matching.
- Medical/Dependent Care FSA.
- Self Care Program and Telecommuting Ergonomics Program.
- 20 days of PTO/year.
Company Overview