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Claims Assistant

Work from home Full-time role Hiring

Sedgwick is a leading claims management services company, and they are seeking a Claims Assistant to support their claims staff. The role involves entering claims into the management system, processing payments, and performing various office tasks as needed.

Responsibilities

  • Sets up and enters new claims into claims management system
  • Inputs and reviews notes/diaries in claims management system as instructed
  • Processes payments
  • Processes mail; handles filing, faxing and photocopying
  • Reviews, prepares, creates, and/or sends letters, reports, and forms
  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required
  • Other activities/projects as assigned including the preparation and distribution of computer reports
  • Performs other duties as assigned
  • Supports the organization's quality program(s)

Skills

  • High school diploma or GED required
  • Six (6) months of clerical or customer service experience or equivalent combination of education and experience required
  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Credit security clearance, confirmed via a background credit check, is required for this position

Benefits

  • Medical
  • Dental
  • Vision
  • 401k and matching
  • PTO
  • Disability and life insurance
  • Employee assistance
  • Flexible spending or health savings account
  • Other additional voluntary benefits

Company Overview

  • Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. It was founded in 1969, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.sedgwick.com.
  • Company H1B Sponsorship

  • Sedgwick has a track record of offering H1B sponsorships, with 2 in 2026, 11 in 2025, 10 in 2024, 4 in 2023, 9 in 2022, 14 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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