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Client Service Associate, Billing (Hybrid NYC)

Work from home Full-time role Hiring

NFP, an Aon company, is a recognized leader in Business Insurance, dedicated to providing consultative solutions to address significant risk and workforce challenges. The Client Service Associate, Billing role is vital to the organization, focusing on billing processes and collaboration with various teams to ensure client satisfaction.

Responsibilities

  • Preparing and sending out payroll files to clients for processing
  • Handling client invoicing and payment processing
  • Analyzing data pertaining to the billing function
  • Responsible for interacting with clients and carriers and helping with any billing-related inquiries
  • Assisting with the implementation of new clients from a billing standpoint

Skills

  • Experience with client/customer service, preferably in a corporate setting
  • Attention to detail with a high level of accountability and ownership of work
  • Resourcefulness and ability to consult and work with others
  • Strong ability to prioritize tasks and manage time and deadlines
  • A team-oriented, friendly collaborative attitude
  • Excel fluency is required with ability to develop pivot tables, VLOOKUP, formulas, graphs, etc
  • Proficient in MS Office Suite
  • HS Diploma or GED is required
  • Bachelor's Degree preferred
  • A degree in Accounting, Finance or Mathematics is a plus

Benefits

  • PTO & paid holidays
  • 401(k) with match
  • Exclusive discount programs
  • Health & wellness programs
  • Performance-based incentives

Company Overview

  • NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. It was founded in 1999, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.nfp.com.
  • Company H1B Sponsorship

  • NFP, an Aon company has a track record of offering H1B sponsorships, with 7 in 2025, 2 in 2024, 4 in 2023, 10 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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