Campaign & Implementation Coordinator
Gems is a company that delivers high-impact product sampling campaigns for brands. They are seeking a highly organised and proactive Campaign & Implementation Coordinator to support the delivery of integrated marketing campaigns across digital and physical channels.
Responsibilities
- Support the delivery of integrated marketing campaigns across multiple channels, including subscription box campaigns
- Assist the Campaign Manager with the day-to-day management and coordination of campaigns
- Create campaign timelines and support the internal briefing process, ensuring CRM notes and communications are clear for all stakeholders
- Support campaign setup across platforms including WordPress and SendGrid
- Ensure all digital campaign assets are delivered accurately and on schedule
- Monitor campaign progress, identifying and flagging risks or delays where necessary
- Analyse campaign performance using proprietary tools and consumer survey data, providing clear and actionable insights
- Support social media planning and copywriting activity
Skills
- Strong organisational and problem-solving skills with excellent attention to detail
- Ability to multitask and manage competing priorities
- A proactive attitude and willingness to learn
- Ability to follow processes while also identifying improvements
- Comfortable working across multiple digital platforms and systems
- Working knowledge of Microsoft Excel including formulas, filtering, and spreadsheets
- Ability to carry out quality assurance checks across websites, forms, and campaign journeys
- Experience using CRM platforms such as Salesforce or HubSpot
- Experience using WordPress
- Experience with Elementor or other web builders
- Familiarity with email marketing platforms and campaign sends (e.g. SendGrid, MailChimp)
- Basic HTML/CSS knowledge
- Understanding of APIs, webhooks, or system integrations
- Experience creating reports or dashboards within CRM platforms
- Shopify admin or customer service experience
- Google Analytics experience
Benefits
- Hybrid working: 1-2 days in our Brighton office, located 10 minutes from Brighton Station
- 20 days annual leave
- Bank holidays off
- Quarterly company events and monthly team lunches
Company Overview