Telehealth Nurse; RN; In Office

Position: Telehealth Nurse (RN) (In Office Role) Important Notice: Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official and/or email address regarding next steps in our interview process. Please Note:

• Pharma Cord will never use Hirevector Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Hirevector Teams. Official meeting links will always be sent from an or email address, or through our scheduling platform, Calendly.
• We will never request your bank account information at any stage of the hiring process.
• We will never send a check (electronic or physical) to purchase home office equipment. If you receive any suspicious communication regarding employment with Pharma Cord, please report it to our Talent Acquisition team immediately at As a Telehealth Nurse, you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Telehealth Nurse will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience. A typical day in the life of a Telehealth Nurse will include the following:
• Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
• Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
• Have primary goals that include:
• Enable patients by providing them with information and education about their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
• proper administration and dosing of prescribed therapy
• calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient
• support to help better manage the stress involved in their diagnosis.
• Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
• Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
• Other duties as assigned by management This job might be for you if (must have requirements of the role):
• Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition
• Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms
• General computer skills
• Able to adapt to changing work assignments
• Be service oriented and anticipate, recognize and meet the needs of others
• Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians
• Ability to multitask effectively
• Ability to recognize emotions and their effects
• Sureness about self-worth and capabilities
• Manage disruptive impulses
• Maintain standards of honesty and integrity
• Take responsibility for performance
• Be adaptable and handle change with flexibility
• Be innovative and open to new ideas
• Achievement driven; constantly striving to improve or to meet a standard of excellence
• Align with the goals of the group or organization and communicate effectively within the group
• Ready to take initiative and act on opportunities
• Be optimistic and pursue goals persistently despite obstacles and setbacks Requirements:
• Registered Nurse licensed in the state of Indiana or Kentucky.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case…

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