Product - Workflow Solutions - Product Manager
At LightBox, we strive to not only equip confident, data-driven decisions across sectors, but to also enrich lives by bringing people, information, and technology together. As a company with a wide range of clients, we believe a diverse workforce is crucial to success. Our commitment to inclusion across race, gender, age, religion, identity, and experience is the foundation upon which we operate and connect with our customers and the communities in which we work. With our expertise, we are producing the best available data, workflow tools, technology, and analytics to support everyone making a real estate decision. There has never been a better time to make an impact and we invite you to join us on this journey. LightBox is a leading provider of data and workflow solutions across commercial real estate and location intelligence. Our solutions deliver the depth, speed and accuracy that enable insights to over 50,000 brokers, 1,000 banks and lenders, 1,000 law firms and 5,000 environmental consulting and engineering firms. Position Overview LightBox is seeking a Product Manager lead the development and commercialization of our AI-driven document intelligence product line, serving the needs of investors, brokers, lenders, and other commercial real estate participants. This individual will have full end-to-end ownership, from ideation and requirements definition through the go-to-market execution, for products that leverage artificial intelligence transform unstructured real estate documents in structured, actionable data. The ideal candidate combines proven product execution and technical fluency, with domain knowledge of commercial real estate documents and an understanding of common workflows in CRE acquisition, financing, and management. What you will do and achieve Lead Product Strategy & Vision Develop and articulate the vision for LightBox’s AI document intelligence platform, aligning it with company strategy and customer needs. Identify high-impact opportunities across the real estate document ecosystem, including appraisals, rent rolls, operating statements, Phase I ESAs, offering memorandums, and other key sources. Define success metrics and prioritize development initiatives to maximize business value and customer adoption. Product Development & Delivery Own the product roadmap, requirements, and lifecycle for document intelligence and the AI extraction and delivery platform. Collaborate closely with engineering, data science, and UX teams to design scalable systems that extract, normalize, and deliver high-quality data from complex document types at scale. Define product requirements for data access interfaces, including: Browser-based user experiences for document upload, review, and data visualization. Microsoft Office Add-ins (Excel, Word) to embed data extraction and structured data integration directly within user workflows. Developer APIs that enable partners and clients to programmatically access, query, and integrate extracted data into their own systems. Partner with QA and DevOps teams to ensure product reliability, scalability, and security compliance across all delivery channels. Work with legal, executives, and clients to gain rights to use extracted data for derivative products Customer & Market Understanding Engage deeply with customers and industry stakeholders to identify pain points and design data access experiences that enhance productivity and decision-making. Maintain a strong understanding of document types and workflows in commercial real estate, including appraisals, rent rolls, operating statements, environmental reports, offering memorandums, etc. Continuously monitor market trends and competitor offerings in document AI, workflow automation, and API-based data products. Go-to-Market & Adoption Develop launch strategies, product messaging, and positioning for both extraction and data delivery capabilities. Collaborate with marketing and sales teams to drive adoption across client personas — from analysts and appraisers to developers and enterprise partners. Partner with customer success teams to ensure smooth onboarding, data integration, and ongoing user engagement across all access channels. Measure and optimize user experience and extraction accuracy to continuously improve product performance and adoption. Who you are Education 5+ years of experience in product management or related technical leadership roles. Experience Deep familiarity with commercial real estate document types and workflows. Strong understanding of data delivery mechanisms, including web applications, Office integrations, and APIs. Proven success leading AI, machine learning, or document automation products from concept through launch. Excellent communication and cross-functional collaboration skills, with the ability to align stakeholders across technical and business functions. Foundational understanding of AI/ML, OCR, NLP, and structured data pipeline development, and a strong willingness to learn. We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee’s only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice. This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers. LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status. NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE. Apply To This Job