AI Creative Designer, Ads

About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. The Role Most AI-generated ads still look like AI-generated ads. Generic lighting, off-brand color, the same five compositions on a loop. Brands that care about their identity have stayed on the sidelines because the output hasn't met their bar. We're changing that. Hightouch's Agentic Marketing Platform is the system enterprise marketers are using to plan, generate, and ship campaigns with their data, their guidelines, and their voice. Our customers include Domino's, Chime, Spotify, Ramp, Whoop, and Grammarly. They are not going to settle for slop, and neither are we. We're hiring an AI Creative Designer to be the human who proves what's possible. You'll collaborate alongside our Solutions Engineering team on enterprise customer calls, translate brand guidelines into agentic workflows that actually produce on-brand work, and ship the creative that makes the case. You will be the most influential creative voice in the room, both for our customers and for our product. You will define how the most recognizable brands in the world make ads with AI, and you will watch the work you direct ship to millions of impressions. What You’ll Do

• Drive Product Adoption: Partner directly with enterprise marketing teams to onboard them onto the Agentic Marketing Platform Ads, ensuring they see immediate value through high-quality creative output.
• Master AI Workflows: Utilize advanced prompt engineering across leading generative AI models to create polished, on-brand, and performant ad creatives (imagery, video, and copy) tailored to complex client guidelines.
• Consult & Strategize: Act as a creative consultant for top-tier brands. You will help clients understand how to merge traditional brand guidelines with agentic AI workflows, ensuring the output maintains a high bar for "taste" and aesthetic quality.
• Performance Optimization: Collaborate with clients to set up A/B tests, analyze creative performance data, and continuously refine prompts and strategies to drive higher ROI and conversion rates.
• Cross-Functional Collaboration: Work closely with the product and engineering teams, providing ground-level feedback from enterprise clients to shape the future roadmap of our AI Decisioning and creative generation tools.

What You Bring

• A portfolio that does the talking: Real ads, real product launches, real campaigns. Ideally with AI integrated into the workflow, but the bar is craft. If your work is exceptional, we want to see it. (Applications without a portfolio link will not be reviewed.)
• Deep AI fluency: You don't need us to teach you what's new. You're already testing the latest image and video models the week they drop, you’re stringing them together in node based UIs, you have strong opinions about which ones get which jobs, and you know how to push them past their defaults to hit a specific look.
• Enterprise client instincts: You've worked directly with sophisticated marketing teams, in-house, agency, or consultancy, and you know how to navigate brand reviews, legal, and the politics of getting work approved.
• Performance marketing literacy: You understand the difference between an ad that wins a Cannes Lion and an ad that wins a CAC target, and you can hold both standards at once.
• Taste: This is the hardest one to write a bullet for, so we'll just say it: you have it, your portfolio shows it, and you can articulate why something works.

You might be a fit if you are...

• A Senior Art Director or Creative Lead at an agency who's frustrated with the pace, the layers of approval, and watching AI e

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