Part-Time Remote Admin and Customer Service Representative – Join arenaflex's Regenerative Farm Team

At arenaflex, we're not just a company – we're a community-driven farm dedicated to revolutionizing the way we produce and consume food. Our mission is to bring nutrient-dense food to our community while healing the earth and ensuring our animals are happy. As a part-time remote Admin and Customer Service Representative, you'll play a vital role in maintaining excellent communication with our customers and coordinating with our Amish team. If you're passionate about customer service, sustainability, and community, we'd love to have you join our dynamic and supportive team.

About arenaflex

arenaflex is a medium-sized regenerative family-friendly farm that's passionate about making a positive impact on our community and the environment. We pride ourselves on being a hardworking, results-driven company that strives to give 110% every day. Our ethos is centered around making someone's day, upholding our values, and ensuring raw milk safety. As a member of our team, you'll be part of a meaningful mission that's driven by a shared passion for sustainability and community.

Position Overview

We're seeking a dedicated and organized Admin and Customer Service Representative to join our team on a part-time basis. This role will involve both administrative tasks and customer service responsibilities, with a focus on maintaining excellent communication with our customers and coordinating with our Amish team. As a remote worker, you'll have the flexibility to work from anywhere, while still being an integral part of our team.

Key Responsibilities

As an Admin and Customer Service Representative, your key responsibilities will include: ### Administration & Data Entry

• Perform data entry for dairy cow sheets and conduct weekly analysis to ensure the health and well-being of our animals.
• Handle applications and submit necessary forms to ensure seamless onboarding for new customers.
• Maintain calendars and schedule appointments to ensure efficient communication with our customers and team members.
• Assist with human resources tasks, including handbook updates and paperwork, to ensure compliance with regulatory requirements.
• Organize and manage our Google Drive to ensure easy access to important documents and information.
• Manage customer emails, calls, and texts to provide exceptional customer service and support.

### Customer Service

• Answer calls, texts, and social media inquiries to provide timely and effective support to our customers.
• Coordinate with our Amish team to ensure seamless operations and maintain open communication channels.
• Schedule deliveries and manage customer communication regarding raw milk herdshares to ensure a smooth and enjoyable experience for our customers.
• Provide exceptional customer service and support to ensure customer satisfaction and loyalty.

Qualifications

To be successful in this role, you'll need to possess the following qualifications:

• Strong organizational skills and attention to detail to ensure accurate data entry and effective time management.
• Excellent communication skills, both written and verbal, to provide exceptional customer service and support.
• Experience in administration and customer service, with a proven track record of providing high-quality support to customers.
• Proficiency in Google Drive and other office applications to ensure efficient and effective use of technology.
• Ability to work independently and manage time effectively to meet deadlines and deliver results.

Why Join arenaflex?

This is a unique opportunity to be part of a meaningful mission while working in a dynamic and supportive environment. As a member of our team, you'll have the chance to contribute to a company that's focused on sustainability and community, while also developing your skills and expertise in administration and customer service. If you're passionate about making a positive impact and want to be part of a team that's driven by a shared passion for sustainability and community, we'd love to hear from you!

How to Apply

If you're interested in joining our team as a Part-Time Remote Admin and Customer Service Representative, please submit your proposal on Upwork, including your relevant experience and why you would be a great fit for our team. Including a video is a plus! We look forward to connecting with you and exploring how you can contribute to our mission.

What We Offer

As a member of our team, you'll have access to:

• A dynamic and supportive work environment that's driven by a shared passion for sustainability and community.
• Opportunities for career growth and development in administration and customer service.
• A competitive compensation package that reflects your skills and experience.
• A comprehensive benefits package that includes health, dental, and vision insurance, as well as paid time off and holidays.
• A chance to make a positive impact on our community and the environment.

Don't miss out on this opportunity to join our team and contribute to a meaningful mission. Apply now and let's connect! Apply for this job