Experienced Talent Manager (Administrative & Customer Support) – Business Development & Client Relationship Expert

At arenaflex, we're on a mission to revolutionize the way businesses connect with top talent and achieve their goals. As an Experienced Talent Manager (Administrative & Customer Support), you'll play a pivotal role in driving business growth, building strong relationships with clients, and delivering exceptional results. If you're a seasoned professional with a passion for business development, client relationships, and talent management, we want to hear from you!

Job Summary

As a key member of our team, you'll be responsible for negotiating and developing business with new and current clients in the administrative and customer support departments. You'll market our services via telephone, video, and in-person meetings to hiring managers and decision-makers, leveraging your exceptional communication and negotiation skills to close deals and drive revenue growth. Your expertise will be essential in recruiting, interviewing, and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments, and contract-to-full-time opportunities.

Key Responsibilities

* Develop and execute business development strategies to drive revenue growth and expand arenaflex's presence in the local business community

• Build and maintain strong relationships with clients, hiring managers, and decision-makers to understand their needs and preferences
• Conduct in-person meetings, video calls, and telephone conversations to market our services and close deals
• Recruit, interview, and match highly skilled administrative and customer support professionals with clients' projects, contract assignments, and contract-to-full-time opportunities
• Manage ongoing engagements to deliver outstanding customer service to both clients and candidates
• Provide ongoing communication and career guidance to candidates to ensure their success and satisfaction
• Participate in local trade association and networking events to increase arenaflex's presence and reputation in the industry
• Collaborate with internal teams to ensure seamless delivery of services and exceptional client experience

Essential Qualifications

* Bachelor's degree in Business Administration, Marketing, or a related field

• 1+ years of experience in administrative or customer support, with a focus on business development and client relationships
• 2+ years of experience in a metrics-driven environment, with a proven track record of success in developing new business and closing deals
• Strong communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with clients and candidates
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
• Familiarity with contact management applications, such as Salesforce
• Knowledge of current Windows Operating System and administrative and customer support department operations

Preferred Qualifications

* Master's degree in Business Administration, Marketing, or a related field

• 3+ years of experience in business development and client relationships, with a focus on administrative and customer support departments
• Experience working in a fast-paced, dynamic environment with multiple stakeholders and priorities
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
• Certification in business development, sales, or a related field

Skills and Competencies

* Business development and client relationship management

• Communication, negotiation, and interpersonal skills
• Analytical and problem-solving skills
• Time management and organization skills
• Ability to work in a fast-paced, dynamic environment with multiple stakeholders and priorities
• Strong attention to detail and ability to meet deadlines
• Ability to adapt to changing priorities and circumstances

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Talent Manager (Administrative & Customer Support), you'll have access to:

• Ongoing training and development opportunities to enhance your business development and client relationship management skills
• Mentorship and coaching from experienced professionals in the industry
• Opportunities for career advancement and professional growth within the company
• A dynamic and supportive work environment that encourages collaboration and innovation

Work Environment and Company Culture

At arenaflex, we're passionate about creating a work environment that's inclusive, diverse, and supportive. Our company culture is built on the principles of:

• Respect and empathy for all employees and clients
• Open communication and transparency
• Collaboration and teamwork
• Continuous learning and development
• Innovation and creativity

Compensation, Perks, and Benefits

As a Talent Manager (Administrative & Customer Support) at arenaflex, you'll enjoy a competitive salary, bonus structure, and benefits package, including:

• Base salary: $77,969 to $85,000, depending on experience and location
• Bonus structure: Eligible for a bonus based on achievement of performance objectives
• Benefits package: Includes group health insurance benefits, flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave, and short/long-term disability
• Paid time off: Includes vacation, personal needs, and sick time, with a minimum of 17 days of Choice Time Off (CTO) per calendar year
• Opportunities for professional development and career growth

Conclusion

If you're a seasoned professional with a passion for business development, client relationships, and talent management, we want to hear from you! As an Experienced Talent Manager (Administrative & Customer Support) at arenaflex, you'll have the opportunity to drive business growth, build strong relationships with clients, and deliver exceptional results. Apply today and join our team of talented professionals who are dedicated to making a difference in the industry! Apply for this job