Experienced Data Entry and Claims Specialist – Customer-Centric Claims Processing and Data Management

At arenaflex, we're committed to delivering exceptional customer experiences through our innovative solutions and dedicated team members. As an Experienced Data Entry and Claims Specialist, you'll play a vital role in supporting our mission by ensuring accurate and timely claims processing, while maintaining a customer-centric approach that sets us apart in the industry.

Job Summary:

We're seeking a highly organized and detail-oriented individual to join our team as an Experienced Data Entry and Claims Specialist. In this role, you'll be responsible for processing claims, maintaining accurate member records, and providing exceptional customer service. If you're a team player with excellent communication skills and a passion for delivering results, we encourage you to apply.

Key Responsibilities:

* Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility

• Meets or exceeds departmental quality and service standards
• Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately
• Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
• Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines
• Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms
• Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups
• Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes
• Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently

Essential Qualifications:

* High School or GED (Minimum Required)

• No prior experience required, but a willingness to learn and grow with our team

Preferred Qualifications:

* Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity

• Ability to perform under stress in cases of emergency, critical, or hazardous situations
• Ability to work with others in a team environment
• Demonstrates ability to work in a fast-paced environment
• Demonstrates interpersonal skills with a collaborative style
• Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
• Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.)
• Demonstrates the ability to use sound judgment and discretion regarding confidential information
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Successfully completes regulatory and job training requirements

Skills and Competencies:

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite
• Ability to maintain confidentiality and handle sensitive information
• Strong attention to detail and accuracy

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to helping our team members grow and develop their careers. As an Experienced Data Entry and Claims Specialist, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced team members
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

Work Environment and Company Culture:

Our arenaflex office is a vibrant and collaborative space where team members come together to share ideas, learn from each other, and drive innovation. As an Experienced Data Entry and Claims Specialist, you'll be part of a team that values:

• Diversity, equity, and inclusion
• Customer-centricity and exceptional service
• Innovation and continuous improvement
• Collaboration and teamwork
• Professional growth and development

Compensation, Perks, and Benefits:

We offer a competitive salary and benefits package, including:

• Comprehensive health insurance
• 401(k) matching program
• Paid time off and holidays
• Professional development opportunities
• Access to cutting-edge technology and tools
• A dynamic and supportive work environment

How to Apply:

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job