Experienced Full Stack GTM Enablement Manager – Customer Outcomes (Technical) at arenaflex

Are you a seasoned professional with a passion for driving business growth through technical enablement? Do you thrive in fast-paced, dynamic environments where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Full Stack GTM Enablement Manager – Customer Outcomes (Technical) to join our team and help us revolutionize the way we deliver value to our customers.

About arenaflex

arenaflex is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust arenaflex to transform contracting into a strategic advantage – accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement, or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. arenaflex has been recognized as a leader in our category by Forrester Wave and Gartner Magic Quadrant. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies.

About the Team

Our Go-to-Market (GTM) Enablement team connects arenaflex’s strategy and curriculum to customer value. We equip every customer-facing role with the information, skills, and tools they need to land, adopt, expand, and retain. Our team is passionate about delivering exceptional customer experiences and driving business growth through technical enablement.

Job Summary

As a Full Stack GTM Enablement Manager – Customer Outcomes (Technical), you will design and run enablement programs that level up our Customer Success Managers (CSMs), Solutions Engineers (SEs), Legal Engineers (LEs), and Professional Services/Support. You will translate product and integration depth into field-ready programs that accelerate time-to-value, adoption, and expansion across our install base. This role partners closely with Customer Outcomes leadership and cross-functional GTM teams and reports to the Sr. Manager, GTM Enablement.

Key Responsibilities

* Own role-based curricula for Customer Outcomes (CSM/SE/LE, etc): 30/60/90 ramp, ongoing technical skill paths, and certifications

• Build hands-on programs (bootcamps/sandboxes/POC playbooks) that mirror real customer environments, common integrations, and enterprise security requirements
• Translate releases into field readiness: partner with Product/EPD and PMM to convert features into use-case messaging, demo flows, adoption plays, and customer-facing assets
• Drive adoption & value realization: Health-signal plays, and executive-ready ROI storytelling for CSMs, input on customer QBR templates
• Enable SE excellence: discovery-to-demo frameworks, competitive proof, POC success criteria, and technical objection handling
• Create and maintain playbooks (Seismic) for onboarding, adoption, renewal, and expansion; keep content governed, current, and easy to find
• Blend modalities: deliver live workshops, cohort bootcamps, on-demand modules, and manager toolkits; run train-the-trainer for regional leaders
• Measure and iterate: define KPIs; instrument programs with GTM Ops/BI (e.g., certification rates, time-to-ramp, adoption milestones, POC win rate, GRR signals)
• Partner across GTM: collaborate with Sales for post-sale handoffs, with Partners/PS on implementation readiness, and with GTM Ops and BI on systems and reporting
• Reinforce methodology: weave ValueSelling concepts (business issue, metrics, power, plan) into customer-lifecycle conversations

Who We're Looking For

* 5–8+ years in Customer Success, Solutions Engineering/Architecture, Technical Enablement, or adjacent GTM roles within SaaS

• Proven track record building technical enablement (onboarding, certifications, labs/POCs) that moves business outcomes (adoption, retention, expansion)
• Comfortable with APIs/integrations, security/compliance concepts, and cloud architectures; you translate technical depth into customer value
• Strong program and project management; you can run multiple workstreams to deadline with clear stakeholder alignment
• Skilled facilitator and content designer; grounded in adult learning and competency-based evaluation
• Data-driven; you partner with RevOps/BI to measure impact and iterate
• Excellent written/verbal communication; able to engage executives, managers, and frontline teams

What We Offer

* Health, dental, and vision insurance

• 401k
• Wellness reimbursement
• Take what you need vacation policy
• Generous parental leave for both primary and secondary caregivers
• Base Salary Range: $140,000 – $170,000
• Equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure)
• Competitive health and wellness benefits
• A commitment to career growth and development

How to Apply

If you're a motivated and experienced professional looking to join a dynamic team and drive business growth through technical enablement, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. Apply for this job