Experienced Sector Lead – Consumer Channel & Customer Research at arenaflex

Join arenaflex, a leading provider of AI-driven market intelligence, as we continue to empower professionals to make smarter decisions through cutting-edge insights. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500, and we're looking for a seasoned Sector Lead to drive the successful execution of vertical-specific channel and customer research projects in the Consumer sector.

About arenaflex

arenaflex is the world's most sophisticated companies' go-to solution for removing uncertainty from decision-making. With market intelligence and search built on proven AI, arenaflex delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by arenaflex in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence.

About the Team

Expert Insights, encompassing arenaflex's Expert Transcript Library and 1×1 Call Services, delivers transformative market intelligence through unfiltered operator perspectives across thousands of companies. Our library of over 200,000 transcripts is the market's largest, expanding monthly and rapidly becoming essential for institutional investors, banks, consultancies, and large corporations. The Channel & Customer Research team is the newest addition to Expert Insights, collaborating closely with our Directed Content and Expert Call Services groups to deliver structured channel checks and voice-of-customer interviews. These real-time insights illuminate nuanced demand signals, competitive dynamics, customer preferences, and purchasing behaviors across key industries, empowering clients to stay ahead of trends and swiftly adapt strategic decisions.

About the Role

As a Sector Lead for Consumer, you will bring deep industry subject matter expertise to drive the successful execution of vertical-specific channel and customer research projects. This role provides the opportunity to shape and scale a differentiated research product for Wall Street and corporate clients, setting a new benchmark for actionable insights in the market. Your responsibilities will center around project setup, expert recruitment guidance, rigorous vetting of expert quality and relevance, product quality assurance, feedback loops, and people management. Leveraging your sector-specific expertise, you will guide analysts to consistently deliver high-quality, actionable insights tailored to sophisticated investor and corporate decision-makers.

Key Responsibilities:

* Define project scope, ensuring alignment with the goals of our channel and customer research offering for your sector, and clearly outlining expert profiles and critical lines of inquiry.

• Guide analyst teams through expert recruitment, coaching them to consistently source high-value, relevant, and compliant experts.
• Lead rigorous expert vetting processes, applying deep industry expertise to ensure superior quality and relevance.
• Implement quality assurance and feedback loops to continuously enhance the quality and impact of research deliverables.
• Manage analyst teams, setting clear performance goals, tracking KPIs, and ensuring accountability.
• Regularly collaborate with internal stakeholders—including Directors of Research, Product Managers, and Compliance teams—to integrate feedback and drive ongoing improvements.
• Develop and maintain detailed industry knowledge resources, such as competitive landscapes and buyer personas, to streamline analyst onboarding and improve sourcing accuracy.
• Document best practices and onboarding processes to mentor and prepare Analysts within the team.

Essential Qualifications:

* 5-7 years of experience in buy-side proprietary research, sell-side research, channel-check consulting, or a related industry-specific research role.

• Significant experience (4+ years) researching or working directly within Consumer Goods, with strong insights into consumer behavior, retail dynamics, brand strategies, distribution channels, and key competitive forces impacting sectors such as retail, consumer staples, luxury goods, and direct-to-consumer brands.
• Strong people management experience, effectively mentoring, coaching, and developing teams of analysts.
• Recognized as an industry expert who intuitively understands the nuances, drivers, and key players within your vertical.
• Client-focused and adept at translating investor and corporate client questions into actionable research projects.
• Exceptional analytical and critical-thinking skills and proficient in leveraging tools like arenaflex and Tableau.
• Excel in managing multiple complex projects simultaneously, maintaining high standards of organization, quality, and attention to detail.
• Maintain a robust understanding of compliance, MNPI, and confidentiality requirements, ensuring adherence across all projects.

Preferred Qualifications:

* Experience working with arenaflex's platform and tools.

• Strong understanding of the Consumer Goods industry and its key trends, drivers, and players.
• Proven track record of delivering high-quality, actionable insights to sophisticated investor and corporate decision-makers.
• Experience managing and developing teams of analysts, with a focus on mentoring and coaching.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders.

What We Offer:

* Competitive salary range: $115,000 – $135,000

• Performance-based bonus
• Equity
• Generous benefits program
• Opportunity to work with a leading provider of AI-driven market intelligence
• Collaborative and dynamic work environment
• Professional development and growth opportunities

Why Join arenaflex?

* arenaflex is a leader in the market intelligence space, with a proven track record of delivering high-quality insights to sophisticated clients.

• Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
• We offer a collaborative and dynamic work environment, with opportunities for professional development and growth.
• Our team is passionate about empowering professionals to make smarter decisions through cutting-edge insights.

How to Apply:

If you're a seasoned Sector Lead with a passion for the Consumer Goods industry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you! Apply for this job