Experienced Virology Customer Team Leader – Northwest District

Join arenaflex, a leading organization in the field of virology, as we seek an experienced and results-driven Customer Team Leader to lead our Northwest District team. As a key member of our sales organization, you will be responsible for driving sales growth, developing and executing business plans, and leading a high-performing team of sales professionals.

About arenaflex

arenaflex is a global leader in the development and commercialization of innovative virology products. Our mission is to improve human health through the discovery, development, and delivery of life-changing medicines. We are committed to advancing the field of virology through cutting-edge research, collaboration, and innovation.

Responsibilities

As a Customer Team Leader, you will be responsible for leading a team of sales professionals in the Northwest District, which includes Northern California, Oregon, Washington, Idaho, Northern Utah, Western Montana, Wyoming, and Colorado. Your primary responsibilities will include:

• Hiring, leading, and managing a team of Virology Sales professionals
• Coaching direct reports, overseeing training, and completing people management processes for Virology Sales professionals
• Developing and resourcing a customer team to address customer needs
• Maximizing sales team performance and helping achieve/exceed sales and budget targets, as well as increasing access to our Virology products
• Collaborating with Virology Sales organization, including Customer Team Leaders, Commercial Operations Directors, Account Managers, and more
• Developing business plans for the geography and implementing national sales strategies and programs
• Communicating and coordinating with both district and cross-functional teams and sharing best practices with direct reports and peers
• Leading district sales meetings to inform and guide sales team
• Conducting annual and ongoing performance reviews and competency assessments for direct reports
• Handling discipline and termination of employees as needed and in accordance with company policy in partnership with Human Resources

Ideal Candidate

We are seeking a motivated and results-driven individual with a proven track record of success in sales leadership. The ideal candidate will demonstrate the following skills, behaviors, and attitudes:

• Ability to lead teams through change and new challenges by applying situational coaching skills and demonstrating a high level of emotional intelligence and adaptability
• Motivated, self-starter who is comfortable working in and leading a team through a highly competitive, rapidly changing market and healthcare landscape
• Customer-centric mindset and the skills needed to listen to customers and understand their objectives and overall relationship with our broader organization
• Leads by example by creating and maintaining a performance-based team culture that's aligned to our Virology Sales organization's goals, as well as our company's ways of working, enterprise leadership skills, and core values
• Demonstrated account planning and management skills and strong collaboration with extended teams toward common goals

Position Qualifications

* Minimum Requirements: + BA/BS degree + 6-8 years of sales experience or a high school diploma with 10+ years of equivalent experience, with at least 4 years in pharmaceutical, biotech, or healthcare industries preferred + Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience + Capable of establishing relationships and networks within a customer organization + Valid driver's license + Ability to travel within the assigned sales district at least 50% of the time

• Preferred Qualifications:

+ MBA/MS degree + First-line people management experience leading a field-based sales team + Minimum of 3 years of experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations + Minimum of 2 years of experience working in Marketing, Managed Care, or Sales support areas within the pharmaceutical industry

Skills and Competencies

* Account Planning

• Adaptability
• Analytical Problem Solving
• Animal Vaccination
• Cash-Handling
• Client-Centric
• Coaching
• Customer Experience Management
• Customer Relationship Management (CRM)
• Customer Service Management
• Customer Value Management
• Decision Making
• Global Health
• Healthcare Sales
• Lead Generation
• Managed Care
• Market Analysis
• Marketing
• Monitoring Control
• People Leadership
• Pharmaceutical Sales
• Product Knowledge
• Resource Allocation
• Sales Forecasting

Career Growth Opportunities and Learning Benefits

arenaflex is committed to the growth and development of our employees. As a Customer Team Leader, you will have opportunities to:

• Develop and execute business plans and strategies to drive sales growth
• Lead a high-performing team of sales professionals
• Collaborate with cross-functional teams to achieve common goals
• Participate in ongoing training and development programs to enhance your skills and competencies
• Access to our comprehensive benefits package, including medical, dental, vision, and retirement benefits

Work Environment and Company Culture

arenaflex is a dynamic and innovative organization that values collaboration, creativity, and customer focus. Our work environment is fast-paced and challenging, with opportunities to make a meaningful impact on human health. We are committed to diversity, equity, and inclusion, and strive to create a workplace that is inclusive and respectful of all employees.

Compensation, Perks, and Benefits

arenaflex offers a comprehensive compensation package, including:

• Salary range: $169,700.00 - $267,200.00
• Annual bonus and long-term incentive, if applicable
• Comprehensive benefits package, including medical, dental, vision, and retirement benefits
• Paid holidays, vacation, and compassionate and sick days
• Opportunities for professional growth and development

How to Apply

If you are a motivated and results-driven individual with a passion for sales leadership, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. Apply for this job