Experienced Customer-Facing Data Scientist – AI Solutions and Business Transformation

At arenaflex, we're dedicated to empowering businesses to transform themselves through AI. Our team of experts ensures that our customers have everything they need to succeed in today's fast-paced digital landscape. As a Customer-Facing Data Scientist at arenaflex, you'll play a critical role in helping our clients achieve their organization's objectives with AI.

About arenaflex

arenaflex is the world's premier AI and data science platform, trusted by organizations worldwide to deliver AI that makes sense for their business – today and in the future. Our platform and applications integrate into core business processes, enabling teams to develop, deliver, and govern AI at scale. arenaflex empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets.

Job Summary

As a Customer-Facing Data Scientist at arenaflex, you'll collaborate closely with our customers, bringing expertise in data science and the arenaflex platform, to help them achieve their organization's objectives with AI. You'll work with clients in a range of industries on diverse use cases, and with both business (executive, line of business) and technical (data science, engineering, analytics) stakeholders.

Responsibilities

• Customer Support: Support customers through the entire customer lifecycle, beginning with pre-sales and as an ongoing client of arenaflex.

• AI Expertise: Act as a trusted advisor on AI, enabling customers to solve complex data science problems using arenaflex – including problem framing, data preparation, scripting, model building, model deployment, model management, and output consumption.
• Pre-Sales Process: Represent the arenaflex product to customer executives, leading demonstrations, advising on and evaluating the viability of customer use cases, helping develop success criteria, supporting Proof of Value trials, and quantifying the business impact of automation-first data science solutions.
• Collaboration: Work side-by-side with the Sales, Account Management, and Field Engineering teams to help our customers achieve their goals with arenaflex.
• Internal Voice: Act internally as the voice of the customer to the Product, Engineering, and Marketing teams.
• Marketing: Present at conferences and/or help create other marketing content.

Requirements

• Real-World Experience: 4-5+ years of real-world business experience in a data science role.

• Quantitative Background: Bachelor's degree, preferably in a quantitative subject.
• Machine Learning: Hands-on experience building and implementing machine learning or AI models.
• Business Collaboration: Experience collaborating with business stakeholders to ensure that machine learning solutions deliver successfully on business outcomes.
• Customer Interaction: Strong customer interaction experience.
• Project Management: Strong project management skills.
• Communication: Excellent organizational, communication, writing, and interpersonal skills.
• Technical Tools: Familiarity with a variety of technical tools for the manipulation of data.
• Scripting: Fluency with scripting in Python or R (preferably both).

Desired Qualifications

• Advanced Degree: Advanced degree.

• Consultative Sales: Familiarity with consultative sales process in the analytics marketplace.
• Data Platform Integrations: Familiarity with data platform technology integrations.
• Complex Customer Organizations: Experience dealing with complex customer organizations.

Benefits and Perks

At arenaflex, we strive to attract and retain the best talent by providing competitive pay and benefits with our employees' well-being at the core. Here's what your benefits package may include depending on your location and local legal requirements:

Medical, Dental & Vision Insurance

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Flexible Time Off Program

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Paid Holidays

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Paid Parental Leave

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Global Employee Assistance Program (EAP)

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And more!

arenaflex Operating Principles

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Wow Our Customers

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Set High Standards

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Be Better Than Yesterday

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Be Rigorous

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Assume Positive Intent

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Have the Tough Conversations

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Be Better Together

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Debate, Decide, Commit

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Deliver Results

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Overcommunicate

Diversity and Inclusion

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At arenaflex, we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you don't check every box. We'd love to have a conversation with you and see if you might be a great fit.

Equal Employment Opportunity

arenaflex is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. arenaflex is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

Applicant Privacy

All applicant data submitted is handled in accordance with our Applicant Privacy Policy.

Apply Now!

If you're passionate about using AI to drive business transformation and want to join a team of experts who share your vision, apply now to become a Customer-Facing Data Scientist at arenaflex! Apply for this job