Operations Associate

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com). Duties & Responsibilities: Populates management reports and dashboards. Compiles data and prepare reports for weekly disbursement to management. Creates and maintains ad hoc reporting as assigned. Develops schedules to meet deliverable deadlines for all assignments. Records and maintains staffing data. Maintains and updates relevant information of all agents, including extensions, schedules, programs, etc. Prepares performance/production stack rankings of staff based on specific key performance indicators. Creates tools on an ad hoc basis that provide insight into agent productivity as assigned. Collaborates with management on means of improving efficiency. Required Skills: Excellent accuracy and attention to detail. Ability to work independently and as part of a team in a fast-paced environment with multiple deadlines. Excellent written and oral communication skills. Process-improvement oriented. Excellent spreadsheet skills. Strong Microsoft Office applications skills (preferably with Excel, Word, PowerPoint and Access). Qualifications: Education: High school diploma or equivalent required; Bachelors degree preferred. Experience: 1-2 years’ experience in payroll and accounts payable operations or finance, preferably in an automated system environment.

Compensation

Range: $20-22 hourly The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Apply To This Job