Experienced Customer Service and Sales Representative – Remote USA Opportunity with arenaflex

As a Customer Service and Sales Representative at arenaflex, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences while also growing your career in a supportive and inclusive environment. In this role, you'll have the opportunity to connect your customer service and sales aptitude to become a Remote Licensed Healthcare Insurance Agent, with arenaflex paying for your training, licensing fees, and continuing education credits.

About arenaflex

arenaflex is a leading provider of customer experience solutions, helping companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. With a commitment to making customers happy, we've been serving some of the world's leading iconic and hypergrowth brands since 1982. Our global team of curious lifelong learners is guided by our company values, and we're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What You'll Be Doing

As a Customer Service and Sales Representative, you'll be the difference between a customer's experience being just average or exceptional. You'll be responsible for:

• Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Providing full lifecycle customer service and sales, including accepting inbound calls or making outbound calls to provide follow-up
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner
• Identifying additional needs customers may have and helping them to upgrade products or services

What You Bring to the Role

To succeed in this role, you'll need:

• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• High-speed internet (greater than 15 mbps)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation
• High school diploma or equivalent
• Computer experience

What You Can Expect

As a Customer Service and Sales Representative at arenaflex, you can expect:

• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course (and you'll be paid for your time to boot)
• All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer
• A base wage of $16/hr while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family.

You'll Report to Team Lead

You'll contribute to the success of the customer experience and the overall success of the team.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

* Employee discount

• Paid training
• Tuition reimbursement
• Work from home

Work Location: Remote

Apply Now!

If you're reliable and willing to learn, we want you. Apply now to join our team and start your journey as a Customer Service and Sales Representative at arenaflex. Apply To This Job

Why arenaflex?

* We're a global company with a diverse and inclusive workforce

• We're committed to making customers happy
• We offer a supportive and inclusive environment for our employees
• We provide opportunities for career growth and professional development
• We offer a competitive salary and benefits package

Join the arenaflex Team!

If you're passionate about delivering exceptional customer experiences and growing your career in a supportive and inclusive environment, we want to hear from you. Apply now to join our team and start your journey as a Customer Service and Sales Representative at arenaflex. Apply for this job