Immediate Hiring: Customer Service Coordinator (Remote, CA) at arenaflex

Join arenaflex's dynamic team as a Customer Service Coordinator and be part of a forward-thinking organization that's revolutionizing the way businesses operate. As a key member of our Supply Chain Operation division, you'll play a vital role in ensuring seamless customer experiences and driving business growth.

About arenaflex

arenaflex is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in multiple segments, including women's, men's, and kid's apparel, accessories, entertainment, and beauty. Our company is built on a foundation of innovation, creativity, and analytical thinking, and we're committed to fostering a culture of respect, inclusivity, and continuous learning. As a Customer Service Coordinator at arenaflex, you'll be part of a team that leverages cutting-edge technology and innovative solutions to deliver goods and materials on time, on schedule, and in great condition. You'll have the opportunity to learn from the best, work on diverse projects, and contribute to the growth and success of our organization.

Key Responsibilities:

* Manage purchase orders from initial bulk allocation through end-of-life cycle of merchandise, including daily review, maintenance, and release of sales orders, follow-through with shipments, and reverse logistics.

• Help track production through receipt in the distribution center.
• Create and manage work order processes to ensure customer floor-ready requirements and overall retail compliance.
• Review orders on an exception basis from all product flow streams daily and modify as necessary.
• Ensure all electronic transactions (EDI) are sent and/or received.
• Review daily shipments to ensure proper invoicing.
• Communicate daily with Order Management Manager, as well as Sales & Warehouse counterparts to review customer delivery issues.
• Review Operational chargebacks with Compliance team.
• Manage overall system data integrity with a main focus on sales orders.

Our Ideal Candidate:

* Bachelor's degree preferred.

• Allocation experience a plus (preferably in the Apparel/Accessories/Footwear Industry).
• Proficient in Microsoft Office (Word, Excel, and Outlook).
• Some EDI and ERP Software experience, preferably SAP, is a plus.
• Working knowledge of retail math.
• Ability to foster effective teamwork.
• Good communication with business teams.
• Detail-oriented.
• Ability to learn difficult concepts quickly while offering creative solutions to problem-solving.
• Ability to multi-task in a fast-paced and dynamic environment.
• Excellent time management skills.
• Ability to set priorities effectively.

What We Offer:

* An industry-competitive salary, ranging from $41,000 to $50,500.

• A comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k).
• Summer Fridays, generous PTO, merchandise discounts, and excellent career development opportunities.
• A work environment that reflects our industry leadership and a commitment to diversity, equity, and inclusion.
• Opportunities to participate in our social impact program, Centric Cares, and contribute to making a difference in the communities we live and work in.

Why Join arenaflex?

* Be part of a dynamic and forward-thinking organization that's revolutionizing the way businesses operate.

• Work on diverse projects and contribute to the growth and success of our organization.
• Learn from the best and develop your skills in a fast-paced and dynamic environment.
• Enjoy a comprehensive benefits package and competitive salary.
• Participate in our social impact program and contribute to making a difference in the communities we live and work in.

How to Apply:

If you're a motivated and detail-oriented individual with a passion for customer service and supply chain operations, we encourage you to apply for this exciting opportunity. Please submit your application through our careers site, and we'll be in touch to discuss your qualifications further.

Note:

arenaflex is an Equal Opportunity Employer, and we're committed to creating an inclusive and diverse work environment. We'll only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We'll never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity, and if you think you're a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams. Apply To This Job Apply for this job