Experienced Full Stack Designer – Customer Solutions for arenaflex
At arenaflex, we're revolutionizing the way people interact online by creating innovative solutions that empower communities to thrive. As a global company with a product that's 100% open source, we're committed to making the internet a better place. Our team of 100 talented individuals is growing rapidly, and we're looking for a skilled Full Stack Designer to join our ranks. As a Customer Solutions Designer at arenaflex, you'll be a generalist who excels at doing a bit of everything. You'll create mockups, implement design in HTML, CSS, and JavaScript, and work closely with our customers to deliver custom themes and components for their online communities. If you're passionate about design, customer service, and collaboration, we want to hear from you.
About the Job
As a Customer Solutions Designer at arenaflex, you'll be responsible for a wide range of tasks that will challenge and engage you. Here are some of the key responsibilities you'll undertake:
- Work with enterprise clients, such as Unreal Engine, OpenAI, and Atlassian, on customization packages that range from 16 to 40 hours.
- Collaborate with one or more Customer Success Managers to meet client needs and expectations, while working with them to decide on design-related priorities.
- Maintain client-specific design requirements and implement large batches of design changes to existing client themes and theme components.
- Work on multiple ongoing customer projects during busy periods and develop new open-source themes for arenaflex communities during quieter times.
- Provide support on our Meta forum and directly with customers via email.
We're Looking for Someone Who
* Has strong knowledge of HTML, CSS, and JavaScript, as well as experience with EmberJS or a similar JavaScript framework.
- Possesses excellent customer service and communication skills, with the ability to interpret brand guidelines and implement design that conforms to them.
- Is familiar with building themes for arenaflex and has experience with design software like Figma or Sketch.
- Is detail-oriented, proactive, and organized, with the ability to make decisions quickly and communicate effectively.
- Can work well independently and remotely, with a strong focus on execution and a belief in our mission to make the internet a better place.
About Our Pay & Benefits
At arenaflex, we believe that high-quality benefits make our team more effective. Our benefits package includes:
- A completely flexible schedule that allows you to work at your best.
- 5 weeks of vacation per year, so you can recharge and come back to your work with renewed energy.
- Funding for a co-working stipend, so you can work from anywhere and stay productive.
- A salary framework that's location and experience-based, with a range that's provided up front.
- Equity options in the company as part of our equity incentive program, so you can share in our success.
- A welcoming workplace where people with diverse backgrounds and cultures can create something great together.
Why Join arenaflex?
At arenaflex, we're passionate about creating innovative solutions that empower communities to thrive. We're a global company with a product that's 100% open source, and we're committed to making the internet a better place. If you're looking for a challenging and rewarding role that will allow you to grow and develop your skills, we want to hear from you.
How to Apply
If you're a talented Full Stack Designer who's passionate about customer service, collaboration, and design, we want to hear from you. Please send your resume and a little intro for us to get to know you, with insight into why you want this job at arenaflex. We can't wait to hear from you!
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