Experienced Medical Intake / Data Entry Specialist – Healthcare Administration Support

At arenaflex, we are dedicated to delivering exceptional healthcare services to our clients, and we are seeking a highly motivated and detail-oriented Medical Intake / Data Entry Specialist to join our team. As a vital first point of contact for our Utilization Review Department, you will play a crucial role in supporting the collection of intake information, creating electronic patient files, and sorting and mailing certification letters.

About arenaflex

arenaflex is a nationwide, independent leader in personalized managed health care, focused on providing comprehensive services with program excellence and cost containment. With over three decades of innovative and professional health care excellence, we have established ourselves as an industry leader, committed to conserving health care dollars while ensuring quality care through effective programs and personalized service.

Overview

As a Medical Intake / Data Entry Specialist, you will be responsible for supporting the Utilization Review Department by performing the following key responsibilities:

• Answering Utilization Review line and directing calls to the appropriate person, retrieving voicemail, and transferring messages to the assigned nurse
• Collecting demographic information to create patient files
• Printing, mailing, faxing, and copying correspondence as necessary
• Performing other duties as assigned by the URA Team Leader

Key Responsibilities

* Answer and direct calls to the Utilization Review line

• Retrieve and transfer voicemail messages to the assigned nurse
• Collect demographic information to create patient files
• Print, mail, fax, and copy correspondence as necessary
• Perform other duties as assigned by the URA Team Leader

Essential Qualifications

* High School Diploma or equivalent required

• Courses in computers, medical terminology, data entry, word processing, and secretarial training desired
• At least one year of professional office experience, with experience in a healthcare environment required
• Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems
• Bi-lingual helpful but not required
• Ability to proof written material accurately
• Accurate data entry ability
• Ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader
• Ability to work with a variety of professional staff and provide clerical backup as needed
• Understanding of customer service

Preferred Qualifications

* Experience in a healthcare environment

• Knowledge of medical terminology
• Data entry experience in databases
• Word processing experience
• Multiple line telephone system experience
• Bi-lingual

Skills and Competencies

* Excellent communication and customer service skills

• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in computer software, including Microsoft Office and database management systems
• Strong attention to detail and accuracy in data entry

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Medical Intake / Data Entry Specialist, you will have opportunities to learn and grow in your role, with access to training and development programs to enhance your skills and knowledge. Our hybrid schedule allows for a balance of work and personal life, with the option to work remotely two days a week after successful completion of the training period.

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment, with a culture that values teamwork, innovation, and customer service. Our office is located in a convenient and accessible location, with a comfortable and modern workspace. We offer a range of benefits and perks, including a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Compensation and Benefits

* Competitive salary: $16-16.5 per hour

• Comprehensive benefits package, including medical, dental, vision, long-term care, short-term disability, long-term disability, company-paid and voluntary life insurance, critical illness, accident insurance, and flexible spending
• 401(k) plan with company match, fully vested after one year
• Paid holidays and vacation time
• Work-life balance with a hybrid schedule, allowing for two days of remote work per week after successful completion of the training period
• Monday-Friday, 9:30 am-6:00 pm shift
• Shift differential available for this shift

How to Apply

If you are a motivated and detail-oriented individual with a passion for healthcare administration, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, and we are proud to be an employer of choice for individuals with disabilities and protected veterans. Apply for this job