General Manager- UK and Ireland
At First Table, we’re looking for someone to lead and grow our UK & Ireland business. Reporting to the CEO, this is a hands-on commercial leadership role with responsibility for the performance, growth, and day-to-day operation of the region. You’ll lead the UKI sales function, support the growth of both new and existing cities, and play an important role in shaping the next stage of the business internationally. We’re not looking for someone who wants to sit behind a desk reviewing reports all day. We’re looking for someone who enjoys building teams, solving problems, making decisions, and helping a business grow market by market. About us At First Table, our vision is simple: to be the first place diners go to book a table. Proudly established in Queenstown, New Zealand - where our head office is based - we've been leading the charge in the hospitality tech industry for over a decade, with operations spanning New Zealand, Australia, and the UK. First Table now offers our great dining experiences at amazing restaurants across the UK. Now live in 20 UKI cities, and counting, we are doubling down on building a strong presence and connected team across the UK. First Table is a dining discovery platform that connects diners to restaurants through their love of food. Through our clever tech, we help restaurants get their night off to a great start and give diners a compelling reason to try somewhere new. It’s a win-win situation. From early bird offers to last table reservations, we make discovering and booking great dining experiences fast, easy, and rewarding. At the heart of everything we do are our values: Grow Together, Win-Win-Win, and Own It. These guide how we show up for each other, our restaurant partners, and our diners and they’re a big part of what makes First Table a great place to work. Learn more about our story here: www.firsttable.co.nz/our-story
About the Role
As GM for UK & Ireland, you’ll be responsible for the overall success of the region. You’ll lead our Cluster Managers and BDM teams, help grow city performance, improve commercial outcomes, and ensure we continue building strong relationships with restaurant partners across the market. This role also acts as an important bridge between the UK and New Zealand teams. You’ll work across Sales, Marketing, Operations, Product, and People & Capability to make sure the UK business has what it needs to succeed while staying aligned to the broader direction of the company. What You’ll Be Doing: Leading the growth and performance of the UK & Ireland region Supporting both newly launched and established cities to improve results Leading, coaching, and developing Cluster Managers and sales teams and leading marketing and people & capability execution locally Helping improve sales standards, accountability, and consistency Managing local commercial performance and contributing to P&L decisions Working closely with HQ teams and in-market Marketing to localise strategy for the UK market Acting as the voice of the UKI business internally Building a strong team culture focused on performance, communication, and ownership Contributing to wider company strategy as part of the leadership team What We’re Looking For: Leadership experience within a high-growth or fast-moving business Strong commercial and sales leadership capability Experience managing teams and improving performance Comfortable making decisions and operating with autonomy Strong communication and stakeholder management skills Someone practical, resilient, and action-oriented Ability to balance local market needs with global business alignment Hospitality, marketplace, or multi-site experience would be highly valuable This role will suit someone who enjoys being close to the work, building strong teams, and helping a business scale in a practical and sustainable way. Why Join First Table? Opportunity to lead and shape an entire region High level of ownership and autonomy Work closely with founders and senior leadership Growing international business with strong momentum Flexible working environment Regular travel and connection with teams across markets Team perks including free First Table bookings and referral incentives A business that values good people, direct communication, and contribution Interested? Apply with your CV and a short cover letter. We genuinely read them and would love to understand: Why First Table? Why this role? Why now? We’ll be reviewing applications as they come in, so don’t wait to apply. Apply To This Job