Pharmacy Technician Associate Representative, Inbound phones – Work from Home, OH, IN & FL - Accredo Specialty Pharmacy

The job profile for this position is Pharmacy Technician Associate Representative, which is a Band 1 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Job Description

Start Date: 06/08/2026 Training Schedule: Training will be from 8a - 4:30p CST, Mon - Fri. Post Training Schedule: 10:30a - 7p, CST, Mon - Fri. Accredo Specialty Pharmacy is looking for Pharmacy Technicians in Florida, Indiana or Ohio. As a Pharmacy Technician Associate Representatives, residing in IN, FL or OH you will Work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process prescription orders and ensure timely shipment of medications. This role is very detail oriented, and you’ll spend the majority of your day working on our computer system entering data and talking inbound phone calls Role Responsibilities Efficiently triage incoming calls from patients, prescribers, and healthcare professionals, ensuring each inquiry is prioritized and directed to the appropriate resource. Assess and process inbound calls for new verbal prescriptions and clarifications on existing orders, determining urgency and appropriate next steps. Update and reconcile patient charts with new demographic and health information gathered during triage, supporting accurate and timely patient care. Position Requirements: High School Diploma or GED Must reside in Indiana, Florida or Ohio. Customer Service and phone experience, a plus Valid Pharmacy Technician License in Indiana, Florida or Ohio. Tech Savvy- Strong computer / data entry High speed internet with wired ethernet connection. Private & quiet workspace What you’ll love about working at Cigna: Medical, Dental & Vision start 1st day. 18 days Paid Time Off & 8 Paid Holidays Employer Contributions for HRA and HSA accounts 401K with Company Match If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17 - 25 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Apply To This Job