Experienced Commercial Lines Insurance Customer Service Representative (CSR) - REMOTE Opportunity at arenaflex
At arenaflex, we're revolutionizing the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits!
About arenaflex
arenaflex is a dynamic and innovative company that values significant insurance experience and is passionate about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. We created a welcoming place to work with friendly and professional leadership, known for the great care we take with our staff and our clients. Our team is dedicated to providing a supportive and inclusive environment that fosters growth and development.
What We're Seeking
We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. As a Commercial Lines Insurance Customer Service Representative (CSR) at arenaflex, you will have the opportunity to work with a variety of clients and utilize your insurance expertise to provide exceptional customer service. Responsibilities may include:
- Processing endorsements, cancellations, reinstatements, and audits in coordination with Account Managers
- Maintaining accurate and complete client records in the agency management system
- Issuing certificates of insurance, auto ID cards, evidence of insurance, and other routine documents
- Following up with carriers on policy processing, billing discrepancies, and documentation
- Responding to routine client requests including policy questions, billing inquiries, and documentation needs
- Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360)
Requirements
To become a Work-at-Home Vintage Expert at arenaflex, we require:
- 25 years of full-time work experience
- 10 most current years of Commercial Lines Property & Casualty insurance experience
Benefits of Becoming a arenaflex Vintage Expert
As a Work-at-Home Vintage Expert at arenaflex, you will enjoy a range of benefits, including:
- Health insurance based on eligibility
- 401(k) with a 4% match
- Retire from the office but not from work
- Eliminate the office stress and the commute
- Choose the work you would like to do now
- Customize your schedule – full or part time
- Utilize your years of insurance industry knowledge
- Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!
How to Get Started
If you're interested in becoming a Work-at-Home Vintage Expert at arenaflex, click the "Apply Now" button to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.
Expected Salary
$24 - 25 per hour
Location
Long Beach, CA
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About arenaflex's Work Environment and Culture
At arenaflex, we believe in creating a work environment that is supportive, inclusive, and fosters growth and development. Our team is dedicated to providing exceptional customer service and preserving insurance industry knowledge. We value our employees' contributions and offer a range of benefits and opportunities for career advancement.
arenaflex's Commitment to Diversity and Inclusion
arenaflex is committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We believe that a diverse and inclusive workplace is essential to our success and are dedicated to creating a culture that is welcoming and inclusive to all.
arenaflex's Career Growth Opportunities and Learning Benefits
At arenaflex, we believe in investing in our employees' growth and development. We offer a range of training and development opportunities, including on-the-job training, mentorship programs, and access to industry-leading training and development resources. Our employees have the opportunity to advance their careers and take on new challenges and responsibilities.
arenaflex's Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a salary range of $24 - 25 per hour, as well as a range of benefits and perks, including health insurance, 401(k) with a 4% match, and a dynamic and inclusive work environment. Apply for this job