Experienced Customer Service Representative – Manufacturing Support in Aurora, CO at arenaflex
Join arenaflex, a leading provider of innovative glass and aluminum solutions, as a Customer Service Representative in our Aurora, CO location. As a key member of our customer-facing team, you will play a vital role in delivering exceptional support to our clients, ensuring their needs are met, and exceeding their expectations.
About arenaflex
arenaflex is a dynamic and forward-thinking company that has been a driving force in the glass and aluminum industry for years. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner for businesses and individuals alike. With a strong focus on employee development and well-being, we offer a supportive and inclusive work environment that fosters growth and success.
Why Join arenaflex?
At arenaflex, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package that includes:
- Total compensation pay range $20 - $21 (hourly)
- Quarterly safety bonus opportunities
- Shift Days and Hours – Monday – Friday / 8:00am – 5:00pm
- Benefits starting DAY ONE!
- 100% vested 401k employer match after one year of service
- Immediate access to health, dental, vision, and life insurance benefits
- Short/long-term disability coverage to protect you financially if injured on the job
- Employer match for Health Savings Account (HSA) contributions
Who We're Looking For
We're seeking an experienced Customer Service Representative who is passionate about delivering exceptional support to our clients. If you have:
- Customer service experience within the industrial related, glass and aluminum, or building materials industry (preferred)
- Excellent communication (written and oral), interpersonal, conflict management, and time management skills
- High School Diploma or equivalent
- Experienced user of Microsoft Office 365 suite
- Listening skills and data collection with attention to detail
- Ability to calculate discounts, fractions, percentages, area circumference, and volume
- Ability to apply concepts of basic algebra and geometry
Key Responsibilities
As a Customer Service Representative, you will be responsible for:
- Receiving telephone and fax requests for price quotations, order changes, adjustments, and cancellations directly from customers
- Answering customer's technical questions regarding products and services
- Achieving and maintaining rapport with customers and working to give them the best possible service
- Data Entry – Taking and entering customer requests in a timely and efficient manner
What We Offer
At arenaflex, we're committed to helping our employees grow and succeed.
We offer
- Opportunities for career advancement and professional development
- A supportive and inclusive work environment
- Competitive compensation and benefits package
- Recognition and rewards for outstanding performance
- A dynamic and fast-paced work environment
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply for the job now!" link below.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer. We welcome and value diversity in all its forms and are committed to creating an inclusive work environment that fosters growth and success for all employees.
Location
Aurora, CO
Job Date
Fri, 16 May 2025 07:23:15 GMT
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