Customer Experience Ambassador - Temporary

At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Ambassador, you'll play a vital role in creating a welcoming and inclusive environment for our customers, while also driving sales and promoting arenaflex's products and services. If you're passionate about delivering outstanding customer service and have a knack for building strong relationships, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative products and services that enhance the lives of our customers. With a strong commitment to customer satisfaction and employee development, we're a dynamic and supportive work environment that encourages growth and collaboration. Our team members are the backbone of our organization, and we're seeking talented individuals who share our passion for delivering exceptional customer experiences.

Key Responsibilities

As a Customer Experience Ambassador, you'll be responsible for:

• Modeling and delivering a distinctive and delightful customer experience that exceeds our customers' expectations
• Engaging customers and patients by greeting them and offering assistance with products and services
• Resolving customer issues and answering questions to ensure a positive customer experience
• Recommending items for sale to customers and suggesting trade-up and/or companion items
• Registering customer purchases on assigned cash register, collecting cash and distributing change as requested
• Processing voids, returns, rain checks, refunds, and exchanges as needed
• Keeping counters and shelves clean and well-merchandised, taking inventory, and maintaining records
• Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
• Implementing Company asset protection procedures to identify and minimize profit loss
• Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
• Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
• Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
• Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Complying with all company policies and procedures; maintaining respectful relationships with coworkers
• Completing special assignments and other tasks as assigned

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

* Prefer six months of experience in a retail environment

• Prefer to have prior work experience with arenaflex

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to work effectively in a team environment and maintain respectful relationships with coworkers
• Basic math skills and accuracy with handling cash and operating a cash register
• Ability to lift up to 25 pounds and stand for long periods of time

Training & Personal Development

* Attends training and completes PPLs requested by Manager or assigned by corporate

• Opportunities for career growth and advancement within arenaflex
• Access to ongoing training and development programs to enhance skills and knowledge

Work Environment & Company Culture

* arenaflex is an equal opportunity employer and welcomes diversity in the workplace

• We offer a supportive and inclusive work environment that encourages growth and collaboration
• Opportunities for career growth and advancement within arenaflex
• Access to ongoing training and development programs to enhance skills and knowledge

Compensation, Perks, and Benefits

* Competitive hourly rate

• Opportunities for career growth and advancement within arenaflex
• Access to ongoing training and development programs to enhance skills and knowledge
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Discounts on arenaflex products and services

How to Apply

If you're passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we want to hear from you! Apply now to join our team as a Customer Experience Ambassador at arenaflex. Apply for this job