Experienced Clinical Data Supervisor – Clinical Data Analysis Team Lead

Join arenaflex, a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

About arenaflex

arenaflex is a pioneering company that is changing the landscape of genetic disease management. Our team consists of highly dedicated professionals from world-class institutions, who care deeply for our work and each other. When you join arenaflex, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is making personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

Job Summary

We are seeking an experienced Clinical Data Supervisor to join our Clinical Data Analysis team. As a Clinical Data Supervisor, you will be responsible for overseeing the team, ensuring the quality and production of the team, and performing random quality checks for all agents to maintain the highest standards of accuracy and quality. You will also work in conjunction with the Director and RAQA on CRI root cause issues and log all pertinent data for resolution. If you are a motivated and detail-oriented individual with a passion for data analysis and leadership, we encourage you to apply for this exciting opportunity.

Responsibilities

• Undergo full training and fluency of Clinical Data Entry roles and responsibilities.

• Perform random quality checks for all agents to maintain the highest standards of accuracy and quality.
• Maintain a tracking mechanism to monitor and track reporting errors.
• Available real-time for employees that are experiencing work and/or personal issues. Provide appropriate coaching, counseling, direction, and resolution.
• Work in conjunction with Director and RAQA on CRI root cause issues and log all pertinent data for resolution.
• Create workflow documents including departmental standard operating procedure; track changes to reporting process and provide appropriate training.
• Create schedules to ensure adequate staff is available for the workload and approve time cards.
• Write and conduct yearly performance reviews where feedback and career plans are provided.
• Interview potential candidates and influence final hiring selection.
• Mentor and train new employees.
• Complete special projects and other duties that may be assigned to meet business needs.
• This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on arenaflex training requirements.

Qualifications

• Associate degree or equivalent.

• Minimum of 2 years of data entry/customer service experience required; plus a minimum of 6 months of experience in Clinical Data Entry; and a minimum of 1 year or experience in a lead and/or supervisory role.
• Must be fluent in Clinical Data Entry processes to assist as needed.
• Experience with LIMS is preferred.
• Data collection and maintenance experience preferred.

Knowledge, Skills, and Abilities

• Intermediate knowledge in Microsoft office applications and typing with excellence in spelling and grammar.

• Knowledge of numeric, oral, and written language applications.
• Excellent attention to detail and organization skills.
• Adaptability to change and self-starter.
• Ability to deal with challenging circumstances.
• Results-oriented.
• Demonstrated ability to work creatively amidst competing priorities to meet goals/objectives on time.
• Ability to deliver training, mentoring, and constructive feedback in a professional manner.
• Ability to resolve negative personnel interactions.
• Willingness to learn new tasks and possess a positive, service-oriented attitude.
• Ability to maintain professionalism during highly escalated situations.
• Problem analysis and problem-solving skills preferred.
• Bilingual a plus.

What We Offer

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, arenaflex employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.

• Career Growth Opportunities - arenaflex is committed to the growth and development of our employees. We offer opportunities for professional growth and advancement, as well as training and development programs to help you achieve your career goals.
• Collaborative Work Environment - arenaflex is a collaborative and inclusive work environment that values diversity and promotes a culture of respect and open communication.
• Recognition and Rewards - arenaflex recognizes and rewards employees for their hard work and contributions to the company.
• Flexible Work Arrangements - arenaflex offers flexible work arrangements to support work-life balance and promote employee well-being.

How to Apply

If you are a motivated and detail-oriented individual with a passion for data analysis and leadership, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [arenaflex email domain ONLY]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to ensuring a diverse and inclusive workplace environment and welcome people of different backgrounds, experiences, abilities, and perspectives. Inclusive collaboration benefits our employees, our community, and our patients, and is critical to our mission of changing the management of disease worldwide.

Disclaimer

arenaflex will reach out to candidates with a @arenaflex.com email domain ONLY. Email communications from all other domain names are not from arenaflex or its employees and are fraudulent. arenaflex does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. arenaflex takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page Apply for this job