Experienced Customer Development Manager – National Chain Sales and Retail Insights

Are you a strategic thinker with a passion for driving business growth through data-driven insights? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, a leading industry-leader in the wine and spirits distribution sector. As a Customer Development Manager, you will play a critical role in supporting a top national customer, leveraging your analytical and thought leadership skills to execute category strategies that drive sales, margin, and market development goals.

About arenaflex

arenaflex is North America's preeminent wine and spirits distributor, with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our commitment to investing in our people has earned us a reputation as a top employer in the industry. As a full-time employee, you can choose from a comprehensive menu of benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan.

Overview

The Customer Development Manager is the Insights and Analytics expert supporting a top national customer. This role involves analyzing data, identifying opportunities, and making recommendations that drive category and customer growth. You will be responsible for managing data sources to monitor the field execution of vendor programs & assortments, communicating complex information to multiple individuals/audiences, and staying informed of analytic best practices across the industry.

Primary Responsibilities

* Manage data sources to monitor the field execution of vendor programs & assortments

• Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
• Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals
• Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions
• Track category performance, including sales, profits, margins, and market share
• Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews
• Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats
• Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives
• Understand and apply customer, consumer, and industry insights using market research data to deliver category growth
• Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving
• Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned

Minimum Qualifications

* Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add

• Strong analytical, problem-solving, decision-making, and quantitative analysis skills
• Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations
• Understanding of National Chain Sales, Retail, and Distributor operations
• Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc)
• Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
• Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems
• Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel
• Strong leadership, decision-making capability, and a proven track record of success
• Intermediate to advanced knowledge of Excel and PowerPoint

Physical Demands

* Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor)

• Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
• Critical nature of this job may require extended hours, overtime, and weekends
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Work Environment and Company Culture

arenaflex is committed to creating a culture where continuous learning and growth are supported, and where you are respected, and your voice is heard. Our team is passionate about delivering exceptional results and making a meaningful impact in the industry. As a Customer Development Manager, you will be part of a dynamic team that values collaboration, innovation, and customer satisfaction.

Career Growth Opportunities and Learning Benefits

arenaflex invests in the development of our employees, providing opportunities for growth and learning. As a Customer Development Manager, you will have access to training programs, mentorship, and networking opportunities that will help you advance your career and achieve your goals.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a comprehensive menu of benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

Conclusion

If you are a strategic thinker with a passion for driving business growth through data-driven insights, we encourage you to apply for the Customer Development Manager role at arenaflex. As a member of our team, you will have the opportunity to work with a top national customer, leveraging your analytical and thought leadership skills to execute category strategies that drive sales, margin, and market development goals. Join our team and take the first step towards an exciting and rewarding career with arenaflex.

Apply Now

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