Experienced Permit Technician / Customer Service Processing Technician – Unlocking Career Growth Opportunities at arenaflex

At arenaflex, we're on a mission to revolutionize the specialized transportation industry by delivering exceptional customer service and support to thousands of transportation companies across the United States and Canada. As a key player in this mission, we're seeking an ambitious and motivated individual to join our team as a Permit Technician / Customer Service Processing Technician. If you're eager to kick-start your career in a dynamic and fast-paced environment, we invite you to explore this exciting opportunity.

About arenaflex

arenaflex is a leading provider of critical support and service to the specialized transportation industry. Our commitment to delivering top-notch customer service has earned us a reputation as the best in the industry. We're proud of our hard-working, motivated, and customer-centric team, and we're looking for like-minded individuals to join our ranks. At arenaflex, we believe in recognizing and rewarding excellence, offering ample growth opportunities, great benefits, and a competitive compensation plan to our employees.

Key Responsibilities

As a Permit Technician / Customer Service Processing Technician, you'll play a vital role in supporting our employees as they process and submit applications for over-dimensional trucking permits. Your responsibilities will include:

• Submitting oversize/overweight trucking permit applications to states' permit offices and following up on applications to ensure permits are returned as quickly as possible
• Ensuring the accuracy of submitted permit applications
• Keeping our customers informed of the statuses of their orders
• Performing various tasks that support our permit staff in providing exceptional customer service
• Collaborating with our team to achieve our goal of delivering the best customer service in the industry

Qualifications

To succeed in this role, you'll need to possess:

• An extremely motivated and hard-working attitude
• An outgoing personality with excellent communication skills, both written and spoken
• Experience and comfort with Microsoft Office and modern web browsers
• Strong organizational skills and the ability to balance multiple tasks and demands at the same time
• A willingness to work 9am to 6pm, with training hours differing

Essential Skills and Competencies

To excel in this role, you'll need to demonstrate:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong organizational and time management skills
• Proficiency in Microsoft Office and modern web browsers

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Permit Technician / Customer Service Processing Technician, you'll have the opportunity to:

• Develop your skills and expertise in various states' rules and procedures for over-dimensional loads and movements
• Take on new challenges and responsibilities as you progress in your career
• Collaborate with our team to achieve our goal of delivering exceptional customer service
• Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

Our office is a dynamic and fast-paced environment where teamwork and collaboration are essential. We're a customer-centric organization that values innovation, creativity, and continuous improvement. Our team is passionate about delivering exceptional service and support to our customers, and we're looking for like-minded individuals to join our ranks.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A base salary of $30,000.00 - $40,000.00 per year
• Unlimited bonus potential
• Excellent benefit package, including 401(k) retirement account with employer contribution
• Paid time off and holidays
• Dental insurance
• Health insurance
• Retirement plan

Schedule and Work Location

* 8 hour shift, Monday to Friday

• In-person work location

How to Apply

If you're a motivated and customer-focused individual who is eager to kick-start your career in a dynamic and fast-paced environment, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Application Question(s)

* Can you work the hours of Monday - Friday 9am - 6pm?

Join the arenaflex Team

At arenaflex, we're committed to delivering exceptional customer service and support to the specialized transportation industry. If you're passionate about delivering top-notch service and support, we invite you to join our team. Apply now and take the first step towards a rewarding and challenging career with arenaflex! Apply for this job