Experienced Data Entry Assistant / Typing Professional – Remote Opportunity at arenaflex
Job Summary:
Are you a detail-oriented and organized individual with excellent communication skills? Do you thrive in a fast-paced environment with rapidly changing priorities? If so, we invite you to join arenaflex as an Experienced Data Entry Assistant / Typing Professional. This is a unique opportunity to work from home, with the flexibility to balance your work and personal life. As a key member of our team, you will be responsible for providing exceptional support in case processing, mail room operations, and communications. If you're passionate about delivering high-quality results and are eager to grow your career, we encourage you to apply.
About arenaflex:
arenaflex is a leading organization dedicated to providing innovative solutions and exceptional services to our clients. Our team is comprised of talented professionals who share a common goal: to deliver outstanding results and exceed expectations. We're committed to fostering a culture of collaboration, innovation, and continuous learning. As a remote employee, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team.
Responsibilities:
As an Experienced Data Entry Assistant / Typing Professional, you will be responsible for: ### Case Processing Support
- Logging in petitions and creating and labeling case folders
- Researching cases to ensure accurate and up-to-date information
- Preparing and entering associated data in systems, maintaining the integrity of files within process units and file storage
- Scanning documents and associating them to electronic case files
- Organizing case files in document order
- Identifying, reporting, and obtaining missing documents for cases
### Mail Room Support
- Receiving, sorting, opening, organizing, date stamping, and delivering incoming mail and cases
- Operating letter insertion and postage equipment
- Identifying and sorting mail, petitions, and files
- Delivering routing sheets/file requests to the appropriate units
- Requesting/receiving files from other units and delivering them to the appropriate units
- Logging and delivering messages; logging petitions
### Communications Support
- Logging and delivering messages; logging petitions
- Inputting call questions and/or email responses into tracking system; documenting every call/email
- Escalating calls to supervisors as required by procedures
- Resolving caller questions promptly and efficiently
- Communicating answers clearly and correctly from scripted call response plan
- Referencing answers from a computer while also rapidly typing notes into a system
Requirements:
### Qualifications
- Minimum Qualifications:
+ One (1) to two (2) years of relevant administrative experience preferred + Ability to pass a typing test of at least 35-40 WPM with no errors + Experience in an office/clerical environment is desired + Intermediate computer skills utilizing multiple monitors and active sessions + Basic use of MS Office including Excel, Word, and Email + Good Interpersonal and Professional Communication Skills + Good attention to detail while working in a fast-paced environment + Capable of working in a multi-task environment with rapidly changing priorities + Very good command of the English Language; Spanish is a plus + Demonstrate a professional work ethic + Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance ### Skills and Competencies
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment with rapidly changing priorities
- Proficiency in MS Office, including Excel, Word, and Email
- Strong attention to detail and accuracy
- Ability to multitask and prioritize tasks effectively
- Excellent typing skills (at least 35-40 WPM with no errors)
- Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
What We Offer:
* Competitive salary and benefits package
- Opportunity to work from home with flexible hours
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Recognition and rewards for outstanding performance
- Comprehensive training and support to ensure success
How to Apply:
If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We look forward to reviewing your application and discussing this opportunity further.
Note:
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees. Apply for this job