Job Title: Experienced Data Entry Assistant / Typing Professional – Remote Work Opportunity with arenaflex
Job Description:
About arenaflex
At arenaflex, we are a dynamic and innovative organization that prides itself on delivering exceptional services to our clients. As a leading provider of [industry/field], we are committed to fostering a culture of excellence, collaboration, and growth. Our team is comprised of talented individuals who share a passion for making a difference in the lives of our clients and communities. If you are a motivated and detail-oriented professional looking for a challenging and rewarding opportunity, we encourage you to explore our Data Entry Assistant / Typing position.Job Summary
arenaflex is seeking an experienced Data Entry Assistant / Typing Professional to join our remote team. As a Data Entry Assistant, you will play a critical role in supporting our case processing and mail room operations. This is a work-from-home teleworking position that requires occasional on-site training and meetings. If you are a skilled typist with excellent communication and organizational skills, we encourage you to apply for this exciting opportunity.Key Responsibilities
As a Data Entry Assistant / Typing Professional, your key responsibilities will include:- Case Processing Support:
- Logging in petitions and creating and labeling case folders
- Researching cases and preparing and entering associated data in systems
- Maintaining the integrity of files within process units and file storage
- Scanning documents and associating them to electronic case files
- Putting case files in document order
- Identifying, reporting, and obtaining missing documents for cases
- Mail Room Support:
- Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases
- Operating letter insertion and postage equipment
- Identifying and sorting mail, petitions, and files
- Delivering routing sheets/file requests to the appropriate units
- Requesting/receiving files from other units and delivering them to the appropriate units
- Logging and delivering messages; logging petitions
- Communications Support:
- Logging and delivering messages; logging petitions
- Inputting call questions and/or email responses into tracking system; documenting every call/email
- Escalating calls to supervisors as required by procedures
- Resolving caller questions promptly and efficiently
- Communicating answers clearly and correctly from scripted call response plan
- Referencing answers from a computer while also rapidly typing notes into a system
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:- One (1) to two (2) years of relevant administrative experience
- Ability to pass a typing test of at least 35-40 WPM with no errors
- Experience in an office/clerical environment is desired
- Intermediate computer skills utilizing multiple monitors and active sessions
- Basic use of MS Office including Excel, Word, and Email
- Good interpersonal and professional communication skills
- Good attention to detail while working in a fast-paced environment
- Capable of working in a multi-task environment with rapidly changing priorities
- Very good command of the English Language; Spanish is a plus
- Demonstrate a professional work ethic
- Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
Preferred Qualifications
While not required, the following qualifications are preferred:- Advanced computer skills, including proficiency in MS Office and other software applications
- Experience working in a remote or virtual environment
- Knowledge of case management software and systems
- Ability to work independently with minimal supervision
- Strong problem-solving and analytical skills
Skills and Competencies
To succeed in this role, you will need to possess the following skills and competencies:- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment with rapidly changing priorities
- Strong attention to detail and accuracy
- Ability to work independently with minimal supervision
- Strong problem-solving and analytical skills
- Ability to adapt to new software and systems
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Data Entry Assistant / Typing Professional, you will have access to:- Training and development programs to enhance your skills and knowledge
- Opportunities for career advancement and professional growth
- A supportive and collaborative work environment
- Competitive compensation and benefits package
- Flexible work arrangements and remote work options
Work Environment and Company Culture
arenaflex is a dynamic and innovative organization that prides itself on delivering exceptional services to our clients. Our team is comprised of talented individuals who share a passion for making a difference in the lives of our clients and communities. We are committed to fostering a culture of excellence, collaboration, and growth. As a Data Entry Assistant / Typing Professional, you will work in a fast-paced and dynamic environment that requires flexibility and adaptability. You will be part of a team that is dedicated to delivering exceptional services to our clients and making a positive impact in our communities.Compensation, Perks, and Benefits
arenaflex offers a competitive compensation and benefits package that includes:- Competitive salary and benefits package
- Flexible work arrangements and remote work options
- Opportunities for career advancement and professional growth
- Training and development programs to enhance your skills and knowledge
- A supportive and collaborative work environment