Remote Senior Data Entry Operator (6+ Years Of Experience) at arenaflex
At arenaflex, we're on a mission to revolutionize the way our clients interact with their customers, and we're looking for a highly skilled and experienced Remote Senior Data Entry Operator to join our team. As a key member of our operations team, you'll play a vital role in providing exceptional service to our Third-Party Administrators (TPA), Independent Record-keepers, and participants, ensuring seamless account and plan transfers.
About arenaflex
arenaflex is a leading provider of innovative solutions and services to the financial services industry. With a strong commitment to customer satisfaction and a passion for excellence, we've built a reputation as a trusted partner to our clients. Our team of experts is dedicated to delivering high-quality results, and we're always looking for talented individuals who share our values and vision.
Job Summary
As a Remote Senior Data Entry Operator, you'll be responsible for providing superior service to our clients, promoting client retention, and identifying opportunities to build existing relationships through timely and accurate transfer processing and service quality. You'll work closely with internal partners to deliver timely and accurate information in response to inquiries and/or service issues.
Key Responsibilities
* Process incoming, outgoing, and internal retirement account transfers
- Provide value-add recommendations to increase operational efficiencies
- Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues
- Previous experience working with Third Party Administrators (TPA's) and Independent Record-Keepers or Advisors
- Excellent operational, organizational, and follow-up skills with the ability to manage and process complex operational work
- Strong customer contact skills, along with excellent interpersonal, verbal, and written communication skills
- Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
- Intermediate to Advanced technical skills, with the ability to utilize multiple applications at one time, including Windows, internet researching, database systems, and email
Requirements
* 6+ years of data entry experience required
- Fully remote (CST required)
- Previous experience working with Third Party Administrators (TPA's) and Independent Record-Keepers or Advisors
- Excellent operational, organizational, and follow-up skills with the ability to manage and process complex operational work
- Strong customer contact skills, along with excellent interpersonal, verbal, and written communication skills
- Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
- Intermediate to Advanced technical skills, with the ability to utilize multiple applications at one time, including Windows, internet researching, database systems, and email
Preferred Qualifications
* Experience working in a fast-paced, dynamic environment
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Strong attention to detail and accuracy
- Ability to prioritize tasks and manage multiple projects simultaneously
Work Environment
* This is a fully remote position, requiring a reliable internet connection and a quiet, distraction-free workspace
- You'll be working in a fast-paced, dynamic environment, with a focus on delivering high-quality results and exceptional customer service
- You'll have the opportunity to work with a talented team of professionals, with a strong commitment to collaboration and teamwork
Compensation and Benefits
* The pay range for this position is $17.50 - $18.75/hr.
- Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:
+ Medical, dental, and vision + Critical Illness, Accident, and Hospital + 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available + Life Insurance (Voluntary Life & AD&D for the employee and dependents) + Short and long-term disability + Health Spending Account (HSA) + Transportation benefits + Employee Assistance Program + Time Off/Leave (PTO, Vacation or Sick Leave)
Career Growth Opportunities
* arenaflex is committed to the growth and development of our employees, with opportunities for advancement and professional development
- You'll have the opportunity to work with a talented team of professionals, with a strong commitment to collaboration and teamwork
- We offer a range of training and development programs, to help you achieve your career goals and aspirations
How to Apply
If you're a motivated and experienced data entry professional, with a passion for delivering exceptional customer service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Application Deadline
This position is anticipated to close on Feb 15, 2025. We encourage you to apply early, as we'll be reviewing applications on a rolling basis.
About arenaflex
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and supportive work environment, where everyone has the opportunity to thrive and succeed. Apply for this job