Experienced Full Stack Digital Product Manager – Conversational AI and Live Chat Support
Join arenaflex, a leading innovator in the financial services industry, as we revolutionize the way we interact with our customers through cutting-edge conversational AI technology.
About arenaflex
arenaflex is a global leader in the financial services industry, providing innovative solutions to our customers through our cutting-edge technology and expertise. Our Talk Abilities group is at the forefront of this innovation, utilizing emerging artificial intelligence technology to significantly impact the way we understand, proactively engage, and deliver hyper-customized experiences to our Cardmembers. We are seeking a highly skilled and motivated Partner Item Director to join our Computerization Development team, focused on the development, discovery, and execution of advanced chat automation capabilities.
Job Summary
We are looking for a seasoned Digital Product Manager to lead the development and implementation of our conversational AI client upgrading items. As a key member of our Computerization Development team, you will work closely with the item group (Item, Information Researchers, Specialists, and business partners) to shape our conversational AI client overhauling items. You will be responsible for leading the acquisition and integration of continuous item disclosure endeavors, defining item necessities that give chances to lift the client experience, and influencing client information, conversational investigation, industry information, and specialized understanding to examine the exhibition of existing arrangements and foster future abilities.
Key Responsibilities
* Lead the acquisition and integration of continuous item disclosure endeavors and characterize item necessities that give chances to lift the client experience
- Influence client information, conversational investigation, industry information, and specialized understanding to examine the exhibition of existing arrangements and foster future abilities
- Work with engineers, information researchers, and item directors across various worth stream to convey items that offsets momentary improvement with long haul speculations
- Collaborate with center item group to characterize client stories, guide item definition, and assemble complete acknowledgment measures, recognizing and lifting any requirement for extra examination to characterize future component plan
- Lead client testing and post-send off sustainment investigation of computerization and recognize ways of working on the experience
- Break down execution measurements that demonstrate the wellbeing of the item and plan clear information informed item suggestions in like manner
- Keep up with and refine the item accumulation, planning client stories to the requirements of the end client, while focusing on for business esteem
- Support the definition and making of the item technique, guide, discharge plan and generally client experience
Essential Qualifications
* Four year college education in business, software engineering, programming or a connected field
- Interest and yearning to know how things work and capacity to utilize that information to create associations and track down open doors with an enterprising outlook and predisposition toward activity
- Excitement for excellent items and administrations, ready to feel for clients, and talented at articulating item usefulness
- A demonstrated self-starter with the capacity to deal with various needs and undertakings
- Solid composed and verbal relational abilities as shown by your capacity to convey new and complex subtleties with brevity and lucidity
- Will have a forward looking "development outlook" with an emphasis on innovation drifts and arising industry/space best practices
Preferred Qualifications
* Experience in conversational AI, chat automation, or related fields
- Strong understanding of software development life cycles and agile methodologies
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Experience with data analysis and interpretation
- Familiarity with cloud-based platforms and services
Commitment
* Mentally Inquisitive. You inquire as to why, you investigate, you won't hesitate to proclaim your thought. OK with equivocalness, a craving to learn and a searcher of new difficulties.
- Significant Communicator. You can impart complex thoughts plainly no matter what your crowd.
- Do-er. You're one-sided toward activity; you attempt things and not reluctant to fizzle. You can get around detours and remain fixed on your objectives.
- Student. You have a craving to learn new things or new advances all while showing humbleness when the opportunity arrives to request help.
Benefits
* Serious base compensations
- Extra motivations
- 6% Organization Match on retirement reserve funds plan
- Free monetary instructing and monetary prosperity support
- Far reaching clinical, dental, vision, extra security, and inability benefits
- Adaptable work game plans and timetables with cross breed and virtual choices with arenaflex Flex
- 20+ weeks paid parental leave for all guardians, paying little heed to orientation, presented for pregnancy, reception or surrogacy
- Free admittance to worldwide on location health focuses set up with medical caretakers and specialists (contingent upon area)
- Free and secret guiding help through our Solid Personalities program
- Vocation advancement and preparing amazing open doors
Work Environment and Company Culture
arenaflex is an equivalent open door manager and pursues work choices regardless of race, variety, religion, sex, sexual direction, orientation personality, public beginning, veteran status, inability status, age, or some other status safeguarded by regulation. We back our associates with the help they need to flourish, expertly and actually. That is the reason we have arenaflex Flex, our endeavor working model that gives more prominent adaptability to partners while guaranteeing we safeguard the significant parts of our special in-person culture. Contingent upon job and business needs, partners will either work nearby, in a crossover model (blend of in-office and virtual days) or completely essentially.
How to Apply
If you are a motivated and experienced Digital Product Manager looking for a new challenge, please submit your application through our website. We look forward to hearing from you! Apply Job! Apply for this job