[Hiring] Patient Monitoring Nurse @Nsight Health
Role Description We are seeking a motivated and detail-oriented LVN/LPN to join our Remote Patient Monitoring Department. In this role, you will be responsible for:
- Supporting patients with real-time health monitoring.
- Responding to alerts and delivering timely life-improving interventions.
- Educating and empowering patients through ongoing care.
Key Responsibilities
- Conduct outbound phone calls to check in on patients and address health concerns (expected call volume ranges from 70 to 90 calls per day).
- Handle inbound phone calls and route appropriately based on clinical urgency.
- Route non-clinical inbound calls to the appropriate departments across the company.
- Monitor and respond to Remote Patient Monitoring (RPM) alerts, escalating concerns when clinically indicated.
- Collaborate with providers to coordinate timely and effective patient care.
- Perform monthly wellness assessments and complete comprehensive chart reviews.
- Accurately document all patient interactions in our clinical platform in real time.
- Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, response times, and adherence to protocol standards.
- Maintain compliance with company policies and applicable regulations.
- Perform other duties as assigned.
Qualifications
- Active LVN/LPN license required.
- Proficient with computers, EMRs, and telehealth tools.
- Strong communication and organizational skills.
- At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus).
Requirements
- Minimum internet speed of 50 Mbps download / 10 Mbps upload.
- Hardwired internet connection required.
- Speed test submission required during the offer process.
- Private, HIPAA-compliant workspace.
Schedule
- This position operates on a 4-day work week structure, consisting of 10-hour shifts.
- Must be available to work rotating holidays throughout the year.
- Requires mandatory coverage of a minimum of two (2) weekends per month.
Training Requirements
- All new hires must complete a comprehensive training program.
- Duration: Five weeks.
- Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time.
- Attendance is mandatory to ensure readiness prior to independently supporting patients.
Compensation & Benefits
- Competitive base pay of $24-$26 per hour.
- Shift Differentials:
- Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET.
- Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET.
- Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday.
- Additional Compensation:
- Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
- Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals.
- 5% Bilingual Pay Allowance.
- Benefits Include:
- 11 Paid Company Holidays annually.
- Paid Time Off (PTO).
- Medical, Dental, Vision, and supplemental insurance options.
- 401(k) Plan with 3.5% Company Match.
- Company-provided equipment.
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